Please Help A Frazzled Gal Out!

I have a Kyocera Energi phone that is using Cricket service. Funny thing is, I can't recieve incoming calls on the phone...everytime someone calls me, the phone shuts itself off.

So:

1) Anyone ever had this happen? What the hell could it be?

and

2) If my phone's screwed, I have an older Kyocera 2325 that is/was on the Qwest network that I know works fine. How do I go about getting the older phone to work with my current number/ cricket service (newbie at cell hacking, but pretty tech-savvy, so anyone with step-by-steps would be appreciated).


Anyone with help, thanks ahead of time.

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My advice would be to charge the phone for 8 or more hours and if it has a memory card format it. If you use downloaded pictures for caller id they could be corrupt. Corrupt files make the phone shut off. I don't know if this is relevant, but it may work if you have this problem.

I would reccomend just buying a new phone, the energi is pretty old anyways, and cricket has some cheap phones now that were expenseive when the energi was out =/