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WARNING! When you factory reset your device, all data located on the phones internal memory will be deleted, including applications, media files and ringtones, contacts, downloaded content etc. Furthermore, all settings will be restored to factory values.
NOTE: Data located on the SD and SIM cards will not be affected. For instructions on how to back up data, visit this thread. For a guide on how to restore data, visit this thread.
Factory Reset via Settings:
- Launch Settings
- Go to the General tab if necessary
- Tap Backup & reset
- Optionally, clear or tick the boxes associated with Automatic restore and Back up my data
- Next, tap Backup account and, if necessary, sign in with your Google account
- Tap Factory data reset
- When prompted, select whether to Erase SD Card too
- When ready, tap Reset Phone > Next
- Tap Delete all > OK
Factory Reset via Recovery:
NOTE: If your phone freezes, crashes, or doesnt allow you to reset the phone via settings, alternatively you can reset the phone from the Android System Recovery menu, which can be accessed by performing a combination of button presses.
- First, make sure the phone is powered off
- Then, press and hold Power and Volume down at the same time
- At the LG logo, quickly release and re-hold Power
- At the Factory data reset screen, release all buttons
- Press Volume down to highlight Yes and press Power to select the highlighted option
- When prompted with Erase all user data and restore default settings, press Volume down to highlight Yes
- Press Power to confirm
Check for Software Updates:
NOTE: Once you have reset your phone, its recommended to check if new OS updates are available for download.
- Launch Settings
- If necessary, access the General tab
- Scroll to and tap About phone
- Go to System info
- Check if a new update is available, and if applicable, follow the on-screen prompts to download and apply available updates
› See More: LG K8 (2017): Factory Reset via Settings/Recovery; Check for OS Updates
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