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  1. DustenRust's Avatar
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    DustenRust
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    Back Up App Data:

    1. Launch “Settings”
    2. Go to the “General” tab if necessary
    3. Tap “Backup & Reset”
    4. Tap the slider to enable “Back up my data”

    Back Up Contacts:

    1. Open “Settings” and access “General” if necessary
    2. Tap “Backup & reset” > “LG Backup”
    3. Tap “Save and restore” > “LG Backup”
    4. Tap “Save and restore” > “Back up data”
    5. Select “Internal storage” or “SD Card” under “Back up to”
    6. Tap “Personal data” > “Start” > “OK”
    7. Once the process is complete, tap “Done”

    Back Up Media Files Using the Phone:

    1. Launch “Settings”
    2. Access the “General” tab
    3. Tap “Backup & reset” > “LG Backup”
    4. Tap “Back up data” > “Save & restore”
    5. Select “Media data (internal storage)” and deselect the non-media options
    6. Expand the “Media data” directory and select the desired media files
    7. Tap “Start” > “OK”
    8. Once the process is complete, tap “Done”

    Back Up Media Files On a Windows PC:

    1. Connect the LG device to your computer via USB
    2. Enable “Media device” / “File Transfer” at the prompt or from the “Notification” area
    3. Open the File Explorer on the computer
    4. Navigate to, and select the desired media files or “.sbf” backup files on the phone storage
    5. Copy the files and transfer them in the desired backup location on the computer storage
    6. Once the transfer is done, eject the phone storage via system tray and safely disconnect the phone from the USB cord

    Restore App Data and Media Files:

    1. Launch “Settings”
    2. If necessary, go to the “General” tab
    3. Tap “Backup & reset” > “LG Backup”
    4. Tap “Save and restore” > “Restore from backup”
    5. Select the desired backup file and tap “Start” > “OK”
    6. After the restore is complete, tap “Done” to confirm and wait for the phone to reboot

    Restore Contacts:

    1. Open “Settings”
    2. Access the “General” tab
    3. Tap “Backup & reset”
    4. Go to “LG Backup” and tap “Save and restore”
    5. Tap “Restore from backup” and locate and select the desired contact backup file(s)
    6. Tap “Start” > “OK”
    7. Once completed, tap “Done” and wait for the phone to reboot

    Restore Media Files form a Windows Computer:

    1. Connect the LG K10 to your computer via USB
    2. Enable “Media sync” / “File Transfer” when prompted or from the “Notification” area
    3. Switch to the computer and launch the File Explorer
    4. Use the Explorer to locate and copy the desired media backup files
    5. Transfer the files on the phone storage, preferably in the “Media” directory or the folder(s) they originate from
    6. After the transfer is done, eject the phone storage via system tray and you can safely disconnect the device from the USB cord



    See More: LG K10 (2017): Back Up & Restore App Data, Contacts, and Media Files




  2. #2
    Hafiz Tronics
    Hafiz Tronics is offline
    Junior Member

    Posts
    9

    Re: LG K10 (2017): Back Up & Restore App Data, Contacts, and Media Files

    Back up apps
    Drag down the notification bar and tap the Settings icon at the top-right.
    Tap General > Backup & reset. (If using List view, scroll down to 'PERSONAL,' then tap Backup & reset.)
    Select the Back up my data check box.

    Back up contacts
    Drag down the notification bar and tap the Settings icon at the top-right.
    Tap General > Backup & reset. (if using List view, scroll down to 'PERSONAL,' then tap Backup & reset.)
    Tap LG Backup > Backup & restore.
    Tap Back up data and check that LG Cloud is selected.
    If prompted, sign into your LG Account to continue backup.
    Select Personal data.
    Deselect the other options.
    Expand the Personal data folder and ensure Contacts is selected.
    Tap Start to begin the backup. This may take several minutes.
    When 'Back up completed' displays, tap Done.

    Back up contacts to SD card
    Drag down the notification bar and tap the Settings icon at the top-right.
    Tap General > Backup & reset. (If using List view, scroll down to 'PERSONAL,' then tap Backup & reset.)
    Tap LG Backup > Backup & restore.
    Tap Back data and check that 'SD Card' is selected.
    Select the items you wish to backup.
    Tap Start to begin the backup. This may take several minutes.
    When 'Backup completed' displays, tap Done.

    Back up media & pictures

    From phone
    Drag down the notification bar and tap the Settings icon at the top-right.
    Tap General > Backup & reset. (If using List view, scroll down to 'PERSONAL,' then tap Backup & reset.)
    Tap LG Backup > Backup & restore.
    Select Media data. Deselect the non-media options.
    Expand the Media data folder and make desired selections.
    Tap Start to begin the backup. This may take several minutes.
    When Back up completed displays, tap Done.

    From computer - PC
    Connect your phone to a PC using the MicroUSB cable attached to your LG charger.
    If prompted, select Media sync (MTP).
    On the PC, open My computer.
    Right-click the backup file (ending with .sbf) and select Copy.
    Right-click location to save backup file to on computer.
    Paste the backup file to the PC.

    Restore apps
    Drag down the notification bar and tap the Settings icon at the top-right.
    Tap General > Backup & reset. (If using List view, scroll down to 'PERSONAL,' then tap Backup & reset.)
    Under 'LG BACKUP, tap Restore from backup.
    Locate and tap the contacts backup.
    Tap Start to begin the restore. This may take several minutes.
    When 'Restored' displays, tap Done.
    The phone reboots to complete the restore.

    Restore contacts
    Drag down the notification bar and tap the Settings icon at the top-right.
    Tap General > Backup & reset. (If using List view, scroll down to 'PERSONAL,' then tap Backup & reset.)
    Under 'LG Backup service,' tap Restore from backup.
    Locate and tap the SD card backup.
    Tap Start to begin the restore. This may take several minutes.
    When the 'Restored' displays, tap Done.
    The phone reboots to complete the restore.

    Restore media & pictures

    From phone
    Drag down the notification bar and tap the Settings icon at the top-right.
    Tap General > Backup & reset. (If using List view, scroll down to 'PERSONAL,' then tap Backup & reset.)
    Under 'LG BACKUP, tap Restore from backup.
    Locate and tap the media backup.
    Tap Start to begin the restore. This may take several minutes.
    When the 'Restore completed' displays, tap RESTART.
    The phone reboots to complete the restore.

    From computer - PC
    Connect your phone to a PC using the MicroUSB cable attached to your LG charger.
    If prompted, select Media sync (MTP).
    On the PC, open My computer.
    Right-click the backup file (ending with .sbf) and select Copy.
    Right-click location to save backup file to on the phone folder on the PC
    Paste the backup file to the desired phone folder on the PC.
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