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Clear App Cache/Data:
NOTE: If one of your applications doesnt work as intended, freezes, crashes, takes up too much storage inexplicably etc. alternatively you can try fixing these issues by clearing the app cache/data.
WARNING! When you clear an apps data, all your personal data stored within the app will be deleted. This includes custom settings, user profiles, save files etc. To avoid losing personal app data, clear ONLY the app cache.
- Open Settings
- Access General
- Tap Apps
- Select the desired app
- Tap Storage > Clear cache
- If clearing the app cache didnt help, tap Clear data > OK (check the WARNING above)
Wipe the Phones Cache Partition:
NOTE: If your phone crashes, freezes, runs out of storage inexplicably or otherwise doesnt work as intended and youre considering a factory reset, alternatively you can try solving the issues by clearing the phones cache partition. This can have results similar to a factory reset without losing personal data from the device.
- Open Settings
- Go to Phone Management
- Tap Storage > Internal storage
- After the phone finishes calculating the data, tap Cached data > Clear
NOTE: If clearing the cache partition didnt help, you can check this thread for a guide on how to factory reset the phone.
Reboot to Safe Mode and Uninstall an App:
NOTE: If one of your third-party apps causes issues and prevents you from removing it, alternatively you can remove the app while in Safe Mode where all third-party apps are disabled by default.
- Press and hold Power on the home screen
- In the Power Management pop-up, tap and hold Power off
- At the Reboot to Safe Mode prompt, tap OK
- Once the phone finishes rebooting, a Safe Mode watermark should be visible in the lower area of the home screen
- To remove an app, open Settings then go to Apps > All apps
- Next, select the desired app
- Tap Uninstall > OK
- Once done, you can exit Safe Mode by rebooting your phone normally
› See More: LG Candy: Clear App Cache/Data; Wipe the Cache Partition; Reboot to Safe Mode and Remove Apps
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