How-to: Moto Z2 Force Edition: Block/Unblock Calls & Messages, Manage Call Forwarding

Block Incoming Calls:

1. Open “Contacts”
2. Access “All Contacts”
3. Select the phone number/contact you want to block
4. Tap “Edit” > “Menu”
5. Enable “All calls to voicemail”

Unblock Incoming Calls:

1. Launch “Contacts”
2. Go to “All contacts”
3. Select the contact you want to unblock
4. Tap “Edit” > “Menu”
5. Disable “All calls to voicemail”

Block Messages:

1. Launch Google Messenger
2. Select the message thread exchanged with the phone number/contact you want to block
3. Tap “Menu” > “People & Options”
4. Tap “Block [phone number]” > “OK”

NOTE: Future messages and the conversation thread exchanged with the blocked contact will be archived. Notifications are disabled for archived messages.

Unblock Messages:

1. Launch Google Messenger
2. Tap “Menu”
3. Go to “Archived”
4. Select the conversation thread exchanged with the contact/phone number you want to unblock
5. Tap “Menu” > “Unarchive”
6. Tap “Menu” again and access “People & Options”
7. Tap “Unblock [phone number]”

Enable Call Forwarding:

1. Launch “Phone”
2. Tap “Settings” > “Call forwarding” NOTE: the forwarding option might be unavailable if unsupported by your carrier
3. Enter or edit the phone number/contact you want to use for call forwarding
4. Tap “Enable”

Enable Conditional Call Forwarding:

1. Open “Phone”
2. Tap “Menu”
3. Go to “Settings”
4. Access “Call forwarding”
5. Select to forward incoming calls “When unreachable”, “When unanswered” or “When busy”
6. Enter or edit the phone number you want to use for call forwarding
7. Tap “Enable” / “Update”

Disable Call Forwarding:

1. Open “Phone”
2. Tap “Menu”
3. Go to “Settings” > “Call forwarding”
4. If necessary, select the forwarding option you want to turn off
5. Tap “Disable”

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