Issue with nextel web,

Hello, I have an issue with nextels web and I just signed up for nextel. Tech support could not do a damn thing for me and no one else at nextel could either. Here is my problem. When I click on somethings in the web, i get "empty". I click on business tools and instead it of loading things to click on, i get "empty". In the category email&im, it does the same thing for both. Also, my web portals is pratically empty. I only have 1 category in it, which is like mbn audio. Anyone have any idea whatsoever whats going on? Nextel has no clue. They have been very poor dealing with me and I am new customer who just signed up for 2 years! They have been rude with me actually. I have been hung up on many times while being transfered. Anyhow, does anyone know how I can fix this problem?

Thanks for the time everyone,

Happy Holidays,

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Please provide me with a little more info. what phone do you have, what internet plan do you have and does anything on the web work.

hello,


I have the i730 T. I have the full service package for the web. Some things on the web work. Like i can click on websites and access sports, news..Also, ringers and downloads works.

Im having the same problem when i try to access my AIM. I called tech support enough times that they would just randomly hang up on me...lol. Why did they let me sign up for something that doesnt work....sigh. Anyone have a solution?

Edit: oh and same phone i730

I have the i860 and have the same problem with the email&IM, and the portals. I can acess the "web sites" tab. I have the full web package.

Originally posted by t0ne
I have the i860 and have the same problem with the email&IM, and the portals. I can acess the "web sites" tab. I have the full web package.

Yea i can access the websites tab also....but email&im is empty. Thinking about trying a service center around here...see if i can get some answers. Paying for something that is not working...is still in my head. lol

Originally posted by x8oxgam3r
Im having the same problem when i try to access my AIM. I called tech support enough times that they would just randomly hang up on me...lol. Why did they let me sign up for something that doesnt work....sigh. Anyone have a solution?

Edit: oh and same phone i730

I can fix your AIM issue. Send me your Sub ID. if you do not know what this is it can be found under Nextel Home, then Nextel.com then Sub ID, I just need the numbers not the rest.

PM sent

Works....haha thx. Why is it so hard for Nextel Cust Care to do it? Without sending me through 3 different techs....

Originally posted by t0ne
I have the i860 and have the same problem with the email&IM, and the portals. I can acess the "web sites" tab. I have the full web package.

Can anyone help? NEXTEL service reps SUCK

Originally posted by x8oxgam3r
Works....haha thx. Why is it so hard for Nextel Cust Care to do it? Without sending me through 3 different techs....

I don't know if that is the offical way to do it but it work none the less.

going on 14 days now, and still, my problem is NOT fixed. To think, I have to put up with this for 2 years. Horrible tech support...yikess


I have no web portals, and no email and Im, as well as other things are not working. They say "empty" when i click on them.. And nextel has NO CLUE how to solve this. Atleast I am not the only one with the problem!

I just got off the phone with nextel serv. crap. They said that there was some kind of error and that everyone was getting the Email&IM for free which they weren't suppose to get it. They told me I could get that option for $5.00 more. I told them that I had the Unlimited Access plus Two-Way Messaging Premier. They were like well... you weren't suppose to get the Email&IM option, thats just 5 dollar extra I thought what I had came with everything... damn nextel