Back Up App Data and Settings:

  1. On the Start screen, swipe left to “Apps”
  2. Scroll to and tap “Settings”
  3. Tap “Backup” > “app list + settings”
  4. Tap to enable the “Settings backup” and / or “App backup” switch depending on the type of data you want to back up
  5. If necessary, sign in to your Microsoft account
  6. Tap “back up now” > “continue” and wait for the process to complete (it may take several minutes)

Back Up Text Messages:

  1. On the Start screen, swipe left
  2. Open “Settings”
  3. Tap “backup” > “text messages”
  4. Tap to enable the “Text message backup” switch

Back Up Media Files:

  1. Swipe the Start screen left
  2. Access “Settings”
  3. Tap “Backup “ > “photos + videos”
  4. Select the desired option for backing up media files to OneDrive
  5. For photos you can choose to:
    • Don’t upload
    • Good quality (may use data plan)
    • Best quality (needs Wi-Fi)
  6. For videos you can select to:
    • Don’t upload
    • Best quality (needs Wi-Fi)

Restore Data, Apps, Settings After a Factory Reset:

  1. After you reset your phone, connect to a Wi-Fi network
  2. Follow the on-screen prompts and once the “Restore phone” pop-up window appears, ensure that “Windows Phone” is selected
  3. Tap “Next” and the phone will restore the data
  4. Once the process reaches 100%, tap “Next”
  5. When the phone says “Almost done”, tap “Next” again
  6. Lastly, choose whether you want to join the Nokia Improvement Program or not, and tap “Next”



See More: Microsoft Lumia 640 XL: Back Up and Restore Personal Data