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WARNING! When you factory reset your phone, all personal data located on the phones internal memory will be deleted. This includes media files, ringtones, downloaded content, applications, contacts etc. Furthermore, all settings will be restored to factory values.
NOTE: Before your set your phone, you can visit this thread for a guide on how to back up data, and this thread for a guide on restoring data.
Factory Reset via Settings:
- Open the apps drawer
- Launch Settings
- Scroll to Personal and tap Backup and reset
- Optionally, enable Back up my data and Restore
- Tap Factory data reset
- Tap Reset device
- In case your device is protected by a lock screen, enter the PIN / password / pattern to proceed
- Tap Continue > Delete all
Factory Reset via Recovery:
NOTE: If your phone freezes, crashes, or otherwise prevents you from resetting it via Settings, alternatively you can try resetting the phone from the Android Recovery menu, which can be accessed by performing a combination of button presses.
- Turn off the phone if necessary
- Press and hold Power, Volume Up and Home at the same time
- At the Samsung logo, release Power
- When the Android screen appears, release Home and Volume down too
- In the Android system recovery menu, press Volume down repeatedly to navigate to and highlight Wipe data / factory reset
- Press Power to select the highlighted option
- Press Volume down to highlight Yes delete all user data and press Power
Check for OS Updates:
NOTE: After you factory reset your device, its recommended to verify if new software updates are available for download.
- Tap Apps on the home screen
- Open Settings
- Scroll to System and tap About device
- Check if a new update is available. If applicable, follow the on-screen steps to download and apply the update. NOTE: the update process will require at least one reboot. Save any unsaved work before proceeding
› See More: Samsung Galaxy A3 (2017): Factory Reset and Check For OS Updates
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