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WARNING! When you factory reset your phone, all personal data located on the devices internal memory will be deleted, including downloaded content, media files, ringtones, contacts, apps etc. Additionally, all settings will be restored to factory values.
NOTE: To learn how to back up and restore data on the Samsung Galaxy J3 Prime before resetting the device, visit this thread.
Factory Reset via Settings:
- Open Settings
- Scroll to and tap Cloud and accounts
- Tap backup and restore
- If desired, enable or disable Back up my data and Restore
- Return to Settings and access General Management
- Tap Reset > Factory data reset
- Tap Reset device
- Assuming your phone is protected by a PIN / Password etc. enter it and tap Continue
- Tap Delete all
Factory Reset via Android System Recovery:
NOTE: In case you are unable to reset your phone via settings as described above, alternatively you can try resetting the phone from the Android System Recovery menu, which can be accessed by performing a combination of keys as follows:
- First turn the phone OFF if necessary
- Press and hold Volume Up and Home simultaneously, then press and hold Power too
- When the device logo appears, release Power
- At the Android logo, release all buttons and wait to gain access to Android System Recovery
- In the menu, press Volume down to highlight wipe data / factory reset
- Press Power to confirm
- Press Volume down to highlight Yes delete all user data
- Press Power
- Once the reset is done, Reboot system now should be highlighted
- Press Power one last time to confirm and reboot your phone
Reset Network Settings:
NOTE: When you reset network settings, stored Wi-Fi and Bluetooth connections will be deleted, and all connection settings will be restored to default. To reset network settings:
- Open Settings
- Go to General management
- Tap Reset > Reset network settings
- Tap Reset settings twice to confirm
› See More: Samsung Galaxy J3 Prime: Factory Reset via Settings / Recovery; Reset Network Settings
- 09-22-2017, 10:46 PM #2Newbie
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Re: Samsung Galaxy J3 Prime: Factory Reset via Settings / Recovery; Reset Network Settings
My phone says it needs to be sign in with a google account that was synced previously on the device. What do I do if I don't know???
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