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Reset Network Settings:
NOTE: Resetting network settings will delete connection data including Bluetooth and Wi-Fi networks. Background data sync, data restrictive settings, and network selection mode will be switched to on, default and automatic
- Open the apps drawer
- Go to the General Management
- Tap Reset > Reset network settings
- Tap Reset settings
- Enter your PIN if necessary
- Tap Reset settings
Soft Reset via Hardware Keys:
NOTE: A soft reset is designed to simulate battery removal, and can be very useful when a smartphone is unresponsive. This method will not affect any data stored on the device.
- Press and hold Power and Volume down for up to 45 seconds
- Wait for the device to reboot
Hard Reset
NOTE: Hard resetting the phone will delete all user data stored on the phones internal memory, including contacts, downloaded content, ringtones, apps etc. In addition, all settings will be restored to factory values, however, data stored on the SD and SIM cards will not be affected.
Before resetting the phone you can visit this thread for a guide on how to back up data, and this guide for restoring data.
Hard Reset via Settings:
- Open the apps drawer on the home screen
- Access Settings > Cloud and accounts
- Tap Backup and restore
- Optionally, enable or disable Back up my data and restore
- Tap Back to return to Settings
- Access General Management
- Tap Reset > Factory data reset
- Tap Reset device
- If necessary, enter your PIN / password to proceed
- Tap Continue > Delete all to confirm
Hard Reset Using Hardware Buttons:
NOTE: In case your phone crashes, freezes, or otherwise prevents you from hard resetting it via Settings, alternatively you can try resetting the device using hardware keys.
- First turn the phone off
- Then, press and hold Home and Volume Up simultaneously, then press and hold Power too
- At the Android logo, release all the buttons and wait for access to Android System Recovery
- Once in Recovery, press volume down repeatedly to navigate to and highlight wipe data / factory reset
- Press Power to select the highlighted option
- Press Volume down repeatedly to highlight Yes delete all user data
- Press Power to confirm
- After the reset is complete, highlight Reboot system now and press Power
› See More: Samsung Galaxy S8 Active: Soft & Hard Reset via Settings or Hardware Keys
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