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Reset Network Settings:
NOTE: Resetting network settings will delete connection data including Wi-Fi and Bluetooth networks, furthermore, default values will be applied to background data sync, data restrictive settings, network selection mode etc.
- Open Settings
- Go to General Manager
- Tap Reset > Reset network settings
- Tap Reset settings
- If necessary, enter your PIN
- Tap Reset settings to confirm
Soft Reset via Hardware Keys:
NOTE: A soft reset simulates battery removal and this function can be used when a device is unresponsive. Soft resetting the phone will not delete any personal data located on the device.
- Press and hold Power and Volume down at the same time for up to 45 seconds
- Wait for the phone to finish rebooting
Factory Reset
NOTE: When you factory reset a device, all your personal data stored on the phone will be deleted, including ringtones and media files, downloaded content, applications, contacts etc. In addition, all settings will be restored to factory values.
Before your reset the device you can check this thread for a guide on how to back up data, and this thread for restoring data.
Hard Reset via Settings:
- Open the apps drawer and launch Settings
- Go to Cloud and accounts
- Tap Backup and restore and optionally, enable or disable Restore and Back up my data
- Go back to Settings
- Access General Management
- Tap Reset > Factory data reset > Reset device
- Enter your PIN or password if necessary
- Tap Continue > Delete all to confirm
Hard Reset via Recovery:
NOTE: In case you are unable to reset the device through the above method, alternatively you can try resetting the phone from the Android Recovery menu which can be accessed by performing the following:
- Ensure the phone is powered off
- Then, press and hold Home and Volume Up at the same time
- Press and hold Power as well
- At the Android logo, release all buttons and wait for the Recovery menu to appear
- Once in Recovery, press Volume down repeatedly to navigate to and highlight wipe data/factory reset
- Press power to select the highlighted option
- Press Volume down repeatedly to highlight Yes delete all user data
- Press Power to confirm
- Once the reset is done, ensure Reboot system now is highlighted then press Power
› See More: Samsung Galaxy A8 Plus (2018): Soft/Hard Reset via Settings or Recovery
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