How-to: Samsung Galaxy S9 Plus: Back Up App Data, Contacts, and Media Files

Back Up App Data:

1. Open “Settings”
2. Go to “Cloud and accounts”
3. Tap “Backup & Restore”
4. Enable “Back up my data” to back up app data, passwords, and settings to your backup account
5. Enable “Automatic restore” to allow app data, passwords, and settings to be automatically restored when signing in with the backup account or reinstalling apps

Back Up Contacts:

1. Launch “Settings”
2. Go to “Cloud and accounts”
3. Access “Accounts” and select the account you want to use for backing up your contacts
4. Tap “Menu” > “Sync Now”

Back Up Contacts to SD Storage:

1. Open “Contacts”
2. Tap “Menu”
3. Go to “Settings”
4. If necessary, switch to “All contacts”
5. Tap “Import/Export contacts” > “Export to SD”
6. Press “OK”

Back Up Media Files on the Phone Storage:

1. Launch “My Files”
2. Go to “Internal storage”
3. Tap “Menu” > “Share”
4. Select the desired contacts and tap “Share”
5. Finally select a location for the backup

Back Up Media Files on a Windows PC:

1. Connect the Android device to the PC via USB
2. On the phone, enable “File Transfer” / “Media device” at the prompt or from the Notification area
3. Launch the File Explorer on the computer on the PC
4. Navigate to the media files on the phone
5. Copy and paste the files in the desired backup location on the PC
6. Once done, safely disconnect the phone from the USB port

Back Up Media Files on a Mac Computer:

NOTE: Skip the first 3 steps below if Samsung Kies is already installed on the Mac.

1. Open the Internet browser on the Mac
2. Head down to https://www.samsung.com/us/support/owners/app/kies
3. Click “Download for Mac” and install the app on the computer
4. Connect the Android device to the Mac via USB
5. On the phone, enable “Media device” / “File transfer” when prompted or from the Notification area
6. Launch Kies and go to the “Back up / Restore” section
7. Tap the “Backup” tab and tick the boxes associated with “Music”, “Photos” and other media file types you want to back up
8. Click “Backup” to begin the process
9. After the process is done, eject the phone storage by dragging the virtual drive from the desktop and dropping it into the “trash can”
10. Once done, you can safely disconnect the phone from the USB port

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