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Back Up App Data:
- Open Settings
- Go to Cloud and accounts
- Tap Backup & Restore
- Enable Back up my data to back up app data, settings, and passwords to your backup account
- Enable Automatic Restore to allow app data, settings, and passwords to be restored automatically when reinstalling apps or signing in with the backup account
Back Up Contacts:
- Open Contacts
- Access Cloud and account
- Go to Accounts and select an account type
- Tap the desired account and make sure Contacts is enabled
- When ready, tap Menu > Sync Now
Back Up Contacts to SD Storage:
- Launch Contacts
- Tap Menu > Settings
- Switch to All contacts if necessary
- Tap Import/Export
- Select to Export to SD and tap OK
Back Up Media Files to the Phone Storage:
- Open My Files
- Go to Internal storage
- Tap Menu > Share
- Select the desired contacts
- Tap Share
- Select a backup location and youre done
Back Up Media Files on a Windows PC:
- Connect the Android phone to the PC via USB
- Enable File Transfer / Media device on the phone
- Launch the File Explorer on the computer
- Navigate to the media files on the phone
- Copy and transfer the files to the desired backup location on the PC
- After the transfer is done, you can safely disconnect the phone from the USB port
Back Up Media Files on a Mac Computer:
NOTE: If Samsung Kies is already installed on the Mac, skip the first 3 steps below:
- Open the Internet browser on the Mac
- Head down to https://www.samsung.com/us/support/owners/app/kies
- Click Download for Mac and install the app on the phone
- Connect the Android device to the Mac via USB
- Enable File Transfer / Media device on the phone
- Launch Kies on the Mac and access Back up / Restore
- Go to Backup and tick the check boxes associated with Photos Music and other media file types you want to back up
- Click Backup to begin the process
- After the process completes, eject the phone storage by dragging the virtual drive from the desktop and dropping it into the trash can
- You can now safely disconnect the phone from the USB port
› See More: Samsung Galaxy J7 Prime (2018): Back Up App Data, Contacts, and Media
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