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Reset Network Settings:
NOTE: By resetting network settings, all your saved Bluetooth and Wi-Fi networks will be deleted, and network selection mode, data restrictive settings, and background sync settings will be restored to default values.
- Open Settings
- Go to General management
- Tap Reset > Reset network settings
- If the phone is lock screen-protected, enter your password/PIN to proceed
- Tap Reset settings
Factory Reset
WARNING! When you factory reset your device, all your personal data stored on the phones internal memory will be deleted, including media files and ringtones, contacts, apps, downloaded content etc. Additionally all settings will be restored to factory values, but data located on the SIM and SD card wont be affected.
NOTE: Before you reset the device, you can check this thread for instructions on how to back up data, contacts, and media files, and this thread for a guide on restoring data.
Hard Reset via Settings:
- Launch Settings
- Access Sound and accounts
- Tap Backup and restore
- Optionally, enable or disable Restore and Back up my data
- Go back to Settings and access General management
- Tap Reset > Factory data reset > Reset device
- If your device is protected by a lock screen, enter your PIN/password and tap Continue
- Tap Delete all to confirm
Hard Reset via Android Recovery:
NOTE: If your phone freezes, crashes, or otherwise prevents you from resetting it via settings, you can try resetting the phone from the Android Recovery menu.
- First make sure the phone is powered off
- Press and hold Volume Up and Home at the same time, then press and release Power
- At the Android screen, release the button and wait for the Recovery menu
- Navigate the Recovery menu by pressing Volume down repeatedly
- Highlight Wipe data/factory reset and press Power to select the highlighted option
- Highlight Yes delete all user data and press power
- Lastly make sure Reboot system now is highlighted and press Power to confirm
› See More: Samsung Galaxy J4: Factory Reset via Settings or Android Recovery
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