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NOTE: You can visit this thread for instructions on how to back up contacts, media files, and app data on the device.
Restore Contacts from SD Storage:
- Open Contacts and tap Menu
- Go to Settings
- Tap Contacts to display and select All contacts
- Access Import/Export contacts
- Tap Import from SD Card > OK
Restore Media Files from SD Storage:
- Launch My Files
- Go to SD card
- Tap Menu > Edit
- Tick the boxes associated with the media file types you want to restore
- Tap Menu > Move > Internal storage
- Tap Move here or Create folder and select the folder name
- Tap Move here to confirm
Restore Media Files from a Windows PC:
- Connect the Android device to the computer via USB
- On the phone, enable Media device / File Transfer at the prompt or from the Notification area
- Launch the File Explorer on the computer
- Copy and transfer the files to the phone storage, preferably in the Media folder or the directories of origin
- After the process completes, eject the phone storage and safely disconnect the phone from the USB port
Restore Media Files from a Mac:
- Connect the Android device to the Mac via USB
- Enable File Transfer / Media device on the phone, when prompted or from the Notification area
- Open Kies on the Mac and access the Back up / Restore tab
- Go to Restore and tick the boxes associated with the media file types you wish to restore
- Click Restore and follow the prompts
- Once done, eject the phone storage by dragging its virtual drive from the desktop and dropping it over the trash can
- You can now safely disconnect the phone from the USB cord
› See More: Samsung Galaxy A8 Star: Restore Contacts and Media Files
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