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Factory Reset
WARNING! When you factory reset your phone, all of your personal data stored on the devices internal memory will be deleted, such as media files, ringtones, downloaded content ,contacts etc. In addition, all settings will be restored to factory values, but data located on the SIM and SD cards wont be affected.
NOTE: Before factory resetting your phone, you can check this thread for a guide on how to back up data, and this thread for instructions on restoring data.
Factory Reset via Settings:
- Launch Settings
- Go to Cloud and accounts
- Tap Backup and restore
- Optionally, enable or disable Back up my data" and Restore
- Return to Settings
- Access General Management
- Tap Reset > Factory data reset
- Tap Reset again and if your phone is protected by a lock screen, enter your PIN/password
- When ready, tap Delete all
Factory Reset via Recovery:
NOTE: If your device prevents you from resetting it via Settings, you can try resetting the phone from Android Recovery.
- Turn the phone Off if necessary
- Press and hold Power Home and Volume Up at the same time
- At the Android screen, release the keys and wait for access to Android Recovery
- Once there, press Volume down repeatedly to navigate the menu and highlight Wipe data/factory reset
- Press Power to select the highlighted option
- Then highlight Yes delete all user data and press Power
- Lastly ensure Reboot system now is highlighted and press Power
Reset Network Settings:
NOTE: When you reset network settings, all your saved Wi-Fi and Bluetooth connections will be deleted. Also data restrictive settings, network selection mode, and background sync settings will be restored to factory values.
- Launch Settings
- Access General Management
- Tap Reset > Reset network settings
- If your phone is protected by a lock screen, enter the PIN/password to proceed
- Tap Reset settings
› See More: Samsung Galaxy J6+: Factory Reset via Settings or Recovery, Reset Network Settings
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