Back Up & Restore App Data:

  1. Open “Settings”
  2. Scroll to and tap “Backup & Reset”
  3. Enable “Back up my data” to back up app data, settings, and passwords to your backup account
  4. Enable “Automatic Restore” to allow app data, settings, and passwords to be restored automatically when signing in with the backup account or when reinstalling apps

Back Up & Restore Contacts:

  1. Launch “Contacts”
  2. Access “All contacts”
  3. Select an account type and the account you want to use for syncing
  4. Tick the “Contacts” check box
  5. Tap “Menu” > “Sync Now”

NOTE: Contacts can be restored automatically the next time you log in with the backup account, or by manually syncing the account data, including contacts, with the Android phone.

Back Up Media Files on a Windows PC:

  1. Connect the Android device to the PC via USB
  2. Enable “Media device” / ‘File transfer” on the phone
  3. Launch the File Explorer on the PC
  4. Locate the media files on the smartphone and copy them
  5. Transfer the files to the desired backup location on the PC
  6. Once done, eject the phone storage via system tray and safely disconnect the phone from the USB port

Restore Media Files from a PC:

  1. Establish a USB connection between the phone and computer
  2. On the phone, enable “Media device” / “File Transfer”
  3. Open the File Explorer on the computer
  4. Navigate to the media file backups on the computer
  5. Transfer the files to the phone storage, preferably in the folders from where they originate
  6. Once the transfer is done, eject the phone storage via system tray and safely disconnect the device from the USB port



See More: Sony Xperia XZ2: Back Up & Restore App Data, Contacts, and Media