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- 12-15-2006, 07:28 AM #1BCGuest
Hi
Has anyone noticed any issues with T-Mobile's outgoing smtp server
smtp.t-email.co.uk ?
We've been using this for around 18 months in conjunction with t-mobile
umts/ gprs datacards to send email.
As of 9am 15/12/2006 we can no longer send via smtp.t-email.co.uk.
Outlook reports "Error 80042109 Outlook is unable to connect to your
outgoing SMTP server"
T-Mobile support tell me there is no problem with the server?!
I can't telnet to the server on port 25 either.
Changing to traditional dial-up and another smtp server allows us to
send mail
As nothing has changed on our setup and all my users cannot send via
smtp.t-email.co.uk, I can only assume that there is a problem at
t-mobile.
Can someone please verify?
Regards
BC
› See More: smtp.t email.co.uk-
- 12-15-2006, 03:27 PM #2ChapGuest
Re: smtp.t-email.co.uk
I had similar problem on a Nokia 9500, I deleted the particular account and
re entered the details and it worked fine. I tried to re input the details
ETC but it did not work so I just deleted the whole account and put it back
on again and it worked fine, never knew what caused it. Not sure of it will
work with a data card but you could try uninstalling it and reinstalling it
?
Also when you speak to T-mobile most of the Business support teams have no
idea as to how data cards and PDA phones work, I know in the past they have
got a specialist to call me back from the data card department to help me.
"BC" <[email protected]> wrote in message
news:[email protected]...
> Hi
>
> Has anyone noticed any issues with T-Mobile's outgoing smtp server
> smtp.t-email.co.uk ?
>
> We've been using this for around 18 months in conjunction with t-mobile
> umts/ gprs datacards to send email.
>
> As of 9am 15/12/2006 we can no longer send via smtp.t-email.co.uk.
> Outlook reports "Error 80042109 Outlook is unable to connect to your
> outgoing SMTP server"
>
> T-Mobile support tell me there is no problem with the server?!
>
> I can't telnet to the server on port 25 either.
>
> Changing to traditional dial-up and another smtp server allows us to
> send mail
>
> As nothing has changed on our setup and all my users cannot send via
> smtp.t-email.co.uk, I can only assume that there is a problem at
> t-mobile.
>
> Can someone please verify?
>
> Regards
>
> BC
>
- 12-16-2006, 12:26 PM #3Tony SuttonGuest
Re: smtp.t-email.co.uk
"BC" <[email protected]> wrote in message
news:[email protected]...
>
> Has anyone noticed any issues with T-Mobile's outgoing smtp server
> smtp.t-email.co.uk ?
>
Finally, I thought it was just me going mad!!
I have been unable to send anything via that for the past few days. I
haven't contacted T Mobile yet, and will do that so they will know something
is up.
Will update once I hear back from T Mobile.
--
- Tony Sutton
- http://www.fordst170.co.uk
- 12-16-2006, 12:41 PM #4Tony SuttonGuest
Re: smtp.t-email.co.uk
"Tony Sutton" <[email protected]> wrote in message
news:[email protected]...
>
> Finally, I thought it was just me going mad!!
>
> I have been unable to send anything via that for the past few days. I
> haven't contacted T Mobile yet, and will do that so they will know
> something is up.
>
> Will update once I hear back from T Mobile.
>
OK, just got a reply from T-Mobile, they said the engineer is looking into
this. And they do not have an ETA on this
So it's a problem at the moment.
--
- Tony Sutton
- http://www.fordst170.co.uk
- 12-18-2006, 03:49 AM #5BCGuest
Re: smtp.t-email.co.uk
Tried this morning and it appears to be fixed....
Tony Sutton wrote:
> "Tony Sutton" <[email protected]> wrote in message
> news:[email protected]...
> >
> > Finally, I thought it was just me going mad!!
> >
> > I have been unable to send anything via that for the past few days. I
> > haven't contacted T Mobile yet, and will do that so they will know
> > something is up.
> >
> > Will update once I hear back from T Mobile.
> >
>
> OK, just got a reply from T-Mobile, they said the engineer is looking into
> this. And they do not have an ETA on this
>
> So it's a problem at the moment.
>
> --
> - Tony Sutton
> - http://www.fordst170.co.uk
- 12-19-2006, 12:45 PM #6Tony SuttonGuest
Re: smtp.t-email.co.uk
"BC" <[email protected]> wrote in message
news:[email protected]...
> Tried this morning and it appears to be fixed....
>
Yep, it worked on the next day.
--
- Tony Sutton
- http://www.fordst170.co.uk
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