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- 07-08-2008, 10:45 AM #1daveGuest
Hi,
Got a Nokia 6230, that used to be on an O2 contract, now is Orange PAYG.
I can't send or receive MMS messages now it's on Orange PAYG. If someone
sends me a MMS, I get a link on the Orange website to view the image.If I
try to send an MMS, it fails.
Took it into an Orange shop, they had a quick look then gave up, said it's
because O2 have "done something to it" and said there was nothing I can do.
This was after saying it's because it's an old phone, I then pointed out it
worked fine when with O2.
Any solutions?
Cheers.
› See More: Nokia 6230, Orange PAYG, can't send / receive MMS
- 07-08-2008, 12:46 PM #2Steve TerryGuest
Re: Nokia 6230, Orange PAYG, can't send / receive MMS
"dave" <[email protected]> wrote in message
news:[email protected]...
> Hi,
> Got a Nokia 6230, that used to be on an O2 contract, now is Orange PAYG.
> I can't send or receive MMS messages now it's on Orange PAYG. If someone
> sends me a MMS, I get a link on the Orange website to view the image.If I
> try to send an MMS, it fails.
>
> Took it into an Orange shop, they had a quick look then gave up, said it's
> because O2 have "done something to it" and said there was nothing I can
> do. This was after saying it's because it's an old phone, I then pointed
> out it worked fine when with O2.
>
> Any solutions?
> Cheers.
>
The expertise at Orange shops is breathtaking
You did get Orange CS to send an Over The Air MMS Sim update, and saved it?
If your MMS settings are OK, it could be the phones CSP is disabled
as CSP isn't needed on O2
Fbus by maestro and a fbus data lead might restore it.
Or take it to a Club Nokia centre to do it
(which is what the Orange shop should have recommended, if sim update had
failed)
Steve Terry
- 07-08-2008, 01:49 PM #3daveGuest
Re: Nokia 6230, Orange PAYG, can't send / receive MMS
"Steve Terry" <[email protected]> wrote in message
news:[email protected]...
> The expertise at Orange shops is breathtaking
Yep!
>
> You did get Orange CS to send an Over The Air MMS Sim update, and saved
> it?
>
No, I can call them to get them to do this?
> If your MMS settings are OK, it could be the phones CSP is disabled
> as CSP isn't needed on O2
CSP? I did try googling it...
>
> Fbus by maestro and a fbus data lead might restore it.
>
> Or take it to a Club Nokia centre to do it
> (which is what the Orange shop should have recommended, if sim update had
> failed)
>
Cheers for your suggestions so far.
- 07-08-2008, 02:59 PM #4Steve TerryGuest
Re: Nokia 6230, Orange PAYG, can't send / receive MMS
"dave" <[email protected]> wrote in message
news:[email protected]..
> "Steve Terry" <[email protected]> wrote in message
> news:[email protected]...
>
>> The expertise at Orange shops is breathtaking
>
> Yep!
>
>> You did get Orange CS to send an Over The Air MMS Sim update,
>> and saved it?
>
> No, I can call them to get them to do this?
>
Yes do it, assuming you can get their India CS to understand what you want
>
>> If your MMS settings are OK, it could be the phones CSP is disabled
>> as CSP isn't needed on O2
>
> CSP? I did try googling it...
>
Custom Sim Protocol, the old GSM networks like O2 and Voda didn't use it,
and often had their handsets CSP disabled, which would cause problems using
the handset on a PCN (now called GSM 1800) network like Orange
or T Mobile which does
Orange could be using it for MMS control
any Club Nokia centre of level 3 or higher can reset it
First have the Over The Air Sim updates sent. don't tell them it's
not an Orange phone, or Orange CS might disown all help.
Just say you've messed up the MMS settings on your Orange Nokia 6230
and re-send the settings Over The Air.
Steve Terry
- 07-08-2008, 04:28 PM #5Chris BoydGuest
Re: Nokia 6230, Orange PAYG, can't send / receive MMS
On 2008-07-08 19:46:29 +0100, "Steve Terry" <[email protected]> said:
>
> "dave" <[email protected]> wrote in message
> news:[email protected]...
>> Hi,
>> Got a Nokia 6230, that used to be on an O2 contract, now is Orange PAYG.
>> I can't send or receive MMS messages now it's on Orange PAYG. If someone
>> sends me a MMS, I get a link on the Orange website to view the image.If I
>> try to send an MMS, it fails.
>>
>> Took it into an Orange shop, they had a quick look then gave up, said it's
>> because O2 have "done something to it" and said there was nothing I can
>> do. This was after saying it's because it's an old phone, I then pointed
>> out it worked fine when with O2.
>>
>> Any solutions?
>> Cheers.
>>
> The expertise at Orange shops is breathtaking
Disappointing, but to be fair, not the case in all.
You need two things for MMS to work;
1) correct settings in the handset
2) MMS enabled on the account
As you're receiving the link to the Orange website, this shows there is
no MMS enabled on your account. You need to ring Orange (450) and ask
them to enable this. You'll get a SIM update, delete it, and restart
the phone.
If the handset was previously O2, you might find the settings are also
wrong. http://setup.orange.co.uk will sort you out. You might want to
send the GPRS settings too while you're there if you want to use the
web on the phone.
Hope this helps,
Chris
- 07-09-2008, 05:36 AM #6JonGuest
Re: Nokia 6230, Orange PAYG, can't send / receive MMS
In article <[email protected]>, [email protected] says...
> Hi,
>
> Got a Nokia 6230, that used to be on an O2 contract, now is Orange PAYG.
>
> I can't send or receive MMS messages now it's on Orange PAYG. If someone
> sends me a MMS, I get a link on the Orange website to view the image.If I
> try to send an MMS, it fails.
You have not informed Orange that you now have a device capable of MMS -
you must do this first.
Then go to www.setup.orange.co.uk and send yourself the settings.
> Took it into an Orange shop, they had a quick look then gave up, said it's
> because O2 have "done something to it" and said there was nothing I can do.
> This was after saying it's because it's an old phone, I then pointed out it
> worked fine when with O2.
It would work fine with O2 as it's correctly configured for O2.
--
Regards
Jon
- 07-09-2008, 05:36 AM #7JonGuest
Re: Nokia 6230, Orange PAYG, can't send / receive MMS
In article <[email protected]>, [email protected] says...
> Orange could be using it for MMS control
What *are* you talking about?
--
Regards
Jon
- 07-09-2008, 08:06 AM #8daveGuest
Re: Nokia 6230, Orange PAYG, can't send / receive MMS
"Jon" <[email protected]> wrote in message
news:[email protected]...
> You have not informed Orange that you now have a device capable of MMS -
> you must do this first.
>
> Then go to www.setup.orange.co.uk and send yourself the settings.
Will try that, ta.
>
>> Took it into an Orange shop, they had a quick look then gave up, said
>> it's
>> because O2 have "done something to it" and said there was nothing I can
>> do.
>> This was after saying it's because it's an old phone, I then pointed out
>> it
>> worked fine when with O2.
>
> It would work fine with O2 as it's correctly configured for O2.
My point was that it counters their opinion it's not working because it's an
old phone.
Cheers.
- 07-09-2008, 08:06 AM #9daveGuest
Re: Nokia 6230, Orange PAYG, can't send / receive MMS
"Chris Boyd" <[email protected]> wrote in message
news:2008070823282016807-chrisbboyd@NOSPAMgmailcom...
> You need two things for MMS to work;
>
> 1) correct settings in the handset
> 2) MMS enabled on the account
>
> As you're receiving the link to the Orange website, this shows there is no
> MMS enabled on your account. You need to ring Orange (450) and ask them
> to enable this. You'll get a SIM update, delete it, and restart the
> phone.
>
> If the handset was previously O2, you might find the settings are also
> wrong. http://setup.orange.co.uk will sort you out. You might want to
> send the GPRS settings too while you're there if you want to use the web
> on the phone.
>
Thanks
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