Clearing an Application's Cache and App Data:

NOTE: if an application is not working properly, clearing the app's data and cache might help solve the issues. WARNING! Clearing the cache will remove temporary files from the memory, but your personal settings will not be affected. However, clearing the app data will permanently delete all your personal data stored in the app, including user information, profiles, high scores, credit card information, settings etc.

  1. While on the home screen, tap the "Apps" icon
  2. Tap "Settings" > "More"
  3. Tap "Application manager"
  4. Swipe to the "All" tab
  5. Scroll to and select the desired application
  6. Tap "Clear data", review the pop-up message and tap "OK"
  7. Tap "Clear cache", and then tap "OK"

Wiping the Phone's Cache Partition:

NOTE: Wiping the cache partition of your phone can solve a lot of issues with your device. It's recommended that you clear the cache before trying to fix various issues by master resetting your smartphone. Unlike when applying a factory reset, clearing the cache partition will not result in the deletion of personal data. To wipe the cache:

  1. Turn off your smartphone
  2. Press and hold "Volume Up", "Home" and "Power" at the same time
  3. Once the phone vibrates, release the "Power" button but continue to press "Home" and "Volume Up"
  4. After the "Android System Recovery" screen appears, release all hardware keys
  5. Press "Volume Down" in order to navigate to and highlight "wipe cache partition"
  6. Press "Power" to select the option, and wait for your device to complete the process and restart

NOTE: if clearing the cache hasn't solved your phone's problems, you can try to fix them by means of a factory reset. Visit this link for a full guide on how to master reset the Galaxy SIII Slim.

Safe Mode

NOTE: Android devices arrive with a "Safe mode" which can be really handy sometimes. If you've installed a malicious application that prevents you from uninstalling it, you can enter safe mode and perform the task from there. All third party apps are disabled in Safe Mode!

Entering Safe Mode:

  1. Turn off your smartphone
  2. Press and hold the "Power" button
  3. After the "Samsung Galaxy" splash screen pops-up, release the "Power" key, and immediately press and hold "Volume down"
  4. Keep pressing the volume button until the smartphone finishes restarting, and a "Safe mode" message will appear in the lower-left corner of the home screen

Uninstalling a Third Party App in Safe Mode:

  1. From the home screen, press the "Menu" button
  2. Tap "Settings"
  3. Go to the "more" tab and tap "Application manager"
  4. Swipe to the "Downloaded" screen and select the desired app
  5. Tap "Uninstall" > "OK"
  6. To exit safe mode, press and hold the "Power" key and tap "Restart"


› See More: Samsung Galaxy SIII Slim: Clearing App Data, Wiping the Cache Partition and Rebooting in Safe Mode