On Cell Phone Forums
answer this question

Like Tree2Likes
  • 1 Post By CharlieJr
  • 1 Post By tavenger5
Results 1 to 7 of 7
  1. #1
    CharlieJr
    CharlieJr is offline
    Newbie

    Posts
    3 - liked 1 times
    I have the add-on Mac software for Android, and for nearly 2 years I've plugged in my phone to my USB port and I've been able to download my photos.

    Today that stopped working.

    And for some reason I can access files in all other areas EXCEPT camera. I can download files from other areas on the phone but NOT Camera - I'm told it won't work and if the front screen is locked (it's not) I should unlock it.

    My photos are on the CAMERA and not the CARD.

    Has me totally baffled. Any ideas?

    Charlie


    See More: Can no longer download photos and videos from Galaxy SIII




  2. #2
    tavenger5
    tavenger5 is offline
    Mr Admin Guy
    tavenger5's Avatar

    Cell Phone
    Samsung Galaxy S4
    Carrier
    AT&T
    Location
    PA
    Posts
    11,182 - liked 1148 times
    Blog Entries
    8
    Follow tavenger5 On Twitter Add tavenger5 on Google+

    Re: Can no longer download photos and videos from Galaxy SIII

    Did you switch the USB mode on the phone? It should be in the notification menu after you connect it to the computer.
    John

    Please click LIKE to show if a post is helpful or not!



  3. #3
    camstuf
    camstuf is offline
    /\/\s.Super/\/\odette
    camstuf's Avatar

    Cell Phone
    Samsung Galaxy Note 3 Rose Gold White 32GB
    Carrier
    Sprint PCS
    Location
    Houston, Texas, United States
    Posts
    3,730 - liked 290 times
    Blog Entries
    72
    Follow camstuf On Twitter Add camstuf on Facebook Add camstuf on Google+

    Re: Can no longer download photos and videos from Galaxy SIII

    Make sure you have the latest software installed. If so uninstall it, reboot, reinstall, reboot. In the mean time, cycle phone off & on. Then try to re-establish USB connections.
    If you find this post helpful, click on bottom of each post: Like l Share
    * FAQ * Search * CPF PhoneDatabase* CPF Super/\/\odette



  4. #4
    CharlieJr
    CharlieJr is offline
    Newbie

    Posts
    3 - liked 1 times

    Re: Can no longer download photos and videos from Galaxy SIII

    Quote Originally Posted by tavenger5 View Post
    Did you switch the USB mode on the phone? It should be in the notification menu after you connect it to the computer.
    How do I switch that? Where?



  5. #5
    CharlieJr
    CharlieJr is offline
    Newbie

    Posts
    3 - liked 1 times

    Re: Can no longer download photos and videos from Galaxy SIII

    Quote Originally Posted by camstuf View Post
    Make sure you have the latest software installed. If so uninstall it, reboot, reinstall, reboot. In the mean time, cycle phone off & on. Then try to re-establish USB connections.
    Which software to you mean. That Android File Transfer on my Mac?

    Remember this has worked for nearly 2 years... up to last week. When I tried today: nada.
    camstuf likes this.



  6. #6
    tavenger5
    tavenger5 is offline
    Mr Admin Guy
    tavenger5's Avatar

    Cell Phone
    Samsung Galaxy S4
    Carrier
    AT&T
    Location
    PA
    Posts
    11,182 - liked 1148 times
    Blog Entries
    8
    Follow tavenger5 On Twitter Add tavenger5 on Google+

    Re: Can no longer download photos and videos from Galaxy SIII

    Quote Originally Posted by CharlieJr View Post
    How do I switch that? Where?
    Swipe down the notification menu (at the top of the screen). Select the USB connection and there should be different modes to choose from.
    camstuf likes this.
    John

    Please click LIKE to show if a post is helpful or not!



  7. #7
    camstuf
    camstuf is offline
    /\/\s.Super/\/\odette
    camstuf's Avatar

    Cell Phone
    Samsung Galaxy Note 3 Rose Gold White 32GB
    Carrier
    Sprint PCS
    Location
    Houston, Texas, United States
    Posts
    3,730 - liked 290 times
    Blog Entries
    72
    Follow camstuf On Twitter Add camstuf on Facebook Add camstuf on Google+

    Re: Can no longer download photos and videos from Galaxy SIII

    software updates occur all the time, you may not even realize it has happened. I would check for updates on both
    If you find this post helpful, click on bottom of each post: Like l Share
    * FAQ * Search * CPF PhoneDatabase* CPF Super/\/\odette



  • Phones Discussed Above

    Samsung Galaxy SIII More Samsung Galaxy SIII topics Samsung Forum Reviews
  • Similar Threads







  • Quick Reply Quick Reply

    If you are already a member, please login above.