- 04-25-2014, 08:34 AM #1
After using the fingerprint feature to unlock my S5, I was prompted for my alternate password when syncing email. I don't remember what it is? Is there a way to reset it?
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- 04-25-2014, 08:44 AM #2
Re: Forgot alternate password on Galaxy S5
You have two options:
Delete all fingerprints (by going into settings & long pressing on the finger print, selecting remove) and recreate them. This will also clear you alternate password.
Go to Android Device Manager, and setup the remote lock & erase feature if you haven't already. Once setup use the lock feature to reset your password. It will allow you to change your "screen-unlock" password.
- 07-14-2014, 11:36 PM #3Newbie
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Re: Forgot alternate password on Galaxy S5
WOW!!! I have been going absolutely crazy trying to find a way to change my alternative passwordon my new Samsung Galaxy s5.: But finally after many hours I found your answer and put it into action. The one where you erase fingerprints which also erases the old alternative password. THANK YOU for saving the day!!
- 08-10-2014, 12:10 PM #4Newbie
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Re: Forgot alternate password on Galaxy S5
Last edited by tavenger5; 08-17-2014 at 07:21 AM.
- 08-16-2014, 10:31 PM #5Newbie
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Re: Forgot alternate password on Galaxy S5
Last edited by tavenger5; 08-17-2014 at 07:21 AM.
- 08-26-2014, 09:10 AM #6Newbie
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Re: alternate Forgot password on Galaxy S5
- 09-04-2014, 05:26 PM #7Newbie
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Re: Forgot alternate password on Galaxy S5
what will i do if i reached the maximum attempts to unlock the phone and its not giving me the fingerprint unlock option anymore only the "alternative password" and i forgot what my alternative password is? phone is totally useless right now. need help badly.
- 09-09-2014, 08:34 AM #8Newbie
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Re: Forgot alternate password on Galaxy S5
im annoyed my fingerprint don't work and neither dose my passwords. I cant do anything as I had turn my data off on my phone so I cant even locate it what am I supposed to do now phone is usless to me now bloody stupid if you ask me .. is there another way to reset it please HELP
- 09-09-2014, 01:31 PM #9
- 09-18-2014, 06:53 AM #10Newbie
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Re: Forgot alternate password on Galaxy S5
Hi everyone is there a way to search your number ?. I'm trying to search what I thought was my device (on device mananger ) but it's saying it cannot be found when it is right next to me? There must be some way of not resetting the phone...it's 2014 !,, please any help would be amazing.
- 09-23-2014, 11:12 PM #11Newbie
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Re: Forgot alternate password on Galaxy S5
Forgot my alternative password and now I can not access anything on the phone, even to get into device manager to change anything please help
- 09-30-2014, 10:17 PM #12Newbie
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Re: Forgot alternate password on Galaxy S5
the same thing is happening to me!!! i dont know what to do!!
- 10-01-2014, 05:17 PM #13Newbie
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Re: Forgot alternate password on Galaxy S5
caraca cara me ajuda, tinha bloqueado o celular sem querer na segunda dormindo, estava usando o bloqueio pela digital, daí quando foi hj eu fui colocar o bloqueio pela sequencia de pontos, dai só coloquei o celular no bolso e quando tirei tava bloqueado, pedindo email e senha, já tentei todas as senhas possíveis mas não foi, aparecendo verificando conta mas num faz nada, já tentei usar o gerenciador de dispositivo do google de novo, mas o wifi está desligado e tô só usando a net da operada tim(lixo), mas num vai de jeito nenhum, e agora o que eu faço?
- 10-06-2014, 03:40 PM #14Newbie
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Re: Forgot alternate password on Galaxy S5
Yo tb tengo problemas para registrar la huella digital, ya que al pulsar en "Admistrador de huella digital" me aparece mensaje de "No se puede reconocer" sin siquiera dejarme intentarlo.
Al pulsar "Ayuda" o "Aceptar" vuelve a aparecerme el mismo mensaje.
Ya probé borrando la huella a través de "Find my mobile" y apagando el móvil pero sigue sin poderse realizar
- 10-16-2014, 01:22 PM #15Newbie
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Re: Forgot alternate password on Galaxy S5
Were u able to fix this problem I'm having the same issue and I don't want to factory reset if I dont have too
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