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  1. #1
    s4awesome
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    After using the fingerprint feature to unlock my S5, I was prompted for my alternate password when syncing email. I don't remember what it is? Is there a way to reset it?


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  2. #2
    tavenger5
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    Re: Forgot alternate password on Galaxy S5

    You have two options:

    Delete all fingerprints (by going into settings & long pressing on the finger print, selecting remove) and recreate them. This will also clear you alternate password.

    Go to Android Device Manager, and setup the remote lock & erase feature if you haven't already. Once setup use the lock feature to reset your password. It will allow you to change your "screen-unlock" password.
    Last edited by tavenger5; 04-25-2014 at 08:49 AM.
    Lilbitsweets and Alex_55 like this.
    John

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  3. #3
    Lilbitsweets
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    Re: Forgot alternate password on Galaxy S5

    Quote Originally Posted by tavenger5 View Post
    You have two options:

    Delete all fingerprints (by going into settings & long pressing on the finger print, selecting remove) and recreate them. This will also clear you alternate password.

    Go to Android Device Manager, and setup the remote lock & erase feature if you haven't already. Once setup use the lock feature to reset your password. It will allow you to change your "screen-unlock" password.


    WOW!!! I have been going absolutely crazy trying to find a way to change my alternative passwordon my new Samsung Galaxy s5.: But finally after many hours I found your answer and put it into action. The one where you erase fingerprints which also erases the old alternative password. THANK YOU for saving the day!!
    tavenger5 likes this.



  4. #4
    Karen Vásquez
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    Re: Forgot alternate password on Galaxy S5

    Text automatically translated from: Spanish to: English
    Happened to Me exactly the same and still I do not give to be able to remove fingerprints, always asks me for the password alternative. Please.
    Last edited by tavenger5; 08-17-2014 at 07:21 AM.



  5. #5
    rene rodriguez
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    Re: Forgot alternate password on Galaxy S5

    Text automatically translated from: Spanish to: English
    look at just what you have to do is go to settings,then scan fingerprint and when you're there,you're going to manage tracks and when you appears the footprint you have to slide your finger just like when you want to unlock and then you see the fingerprint 1,you get where this 3 points to the right at the top you hit delete record and there you end up.
    Last edited by tavenger5; 08-17-2014 at 07:21 AM.



  6. #6
    2024
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    Re: alternate Forgot password on Galaxy S5

    Text automatically translated from: Spanish to: English



  7. #7
    Sean Pogi
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    Re: Forgot alternate password on Galaxy S5

    what will i do if i reached the maximum attempts to unlock the phone and its not giving me the fingerprint unlock option anymore only the "alternative password" and i forgot what my alternative password is? phone is totally useless right now. need help badly.



  8. #8
    Kellys7
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    Re: Forgot alternate password on Galaxy S5

    im annoyed my fingerprint don't work and neither dose my passwords. I cant do anything as I had turn my data off on my phone so I cant even locate it what am I supposed to do now phone is usless to me now bloody stupid if you ask me .. is there another way to reset it please HELP



  9. #9
    tavenger5
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    Re: Forgot alternate password on Galaxy S5

    Did you go into android device manager as described above?
    John

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  10. #10
    [email protected]
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    Re: Forgot alternate password on Galaxy S5

    Hi everyone is there a way to search your number ?. I'm trying to search what I thought was my device (on device mananger ) but it's saying it cannot be found when it is right next to me? There must be some way of not resetting the phone...it's 2014 !,, please any help would be amazing.



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