Clearing an App's Cache / Data:

NOTE: In case one of your applications isn't working properly then you might be able to fix these issues by clearing the application's cache or data.

WARNING! Clearing an app's data will result in the deletion of all personal data stored within the app, including saved games, high scores, profiles, credit card and login information etc. As such, it's advised that you first clear the app's cache and see if it fixes the issues.

  1. From the home screen, press "Menu"
  2. Tap "Settings"
  3. Go to the "More" tab
  4. Tap "Application manager"
  5. Swipe to the "Downloaded" or "All" screen
  6. Tap the desired application, and press "Clear cache"
  7. If clearing the cache hasn't solved the issues, you can also tap "Clear data" > "OK"

Wiping the Phone's Cache Partition:

NOTE: If your smartphone is not working properly, it crashes, freezes etc. then you might consider master resetting it. Before doing so however, you can try and fix these problems by wiping the phone's cache partition. Unlike a master reset, clearing the cache will not result in the deletion of personal data stored on the internal memory. To wipe the cache:

  1. Turn off your smartphone
  2. Press and hold "Volume Up", "Power" and "Home" at the same time
  3. Once the device vibrates, release the "Power" button but continue pressing the other two
  4. Release all hardware keys when the "Android System Recovery" screen appears
  5. In the recovery menu, use "Volume down" to navigate to and highlight "wipe cache partition"
  6. Press the "Power" key to select the highlighted option
  7. After the cache partition is wiped, the "reboot system now" option will be highlighted
  8. Press "Power" to reboot your device in normal mode

NOTE: if clearing the phone's cache partition did not help, then you might want to visit this thread for a full guide on how you can factory reset the Samsung Galaxy Ace NXT.

Entering Safe Mode:

NOTE: If you have installed an application on your phone that causes issues and prevents you from uninstalling it while running services in the background, then you can easily remove it by first entering safe mode. In safe mode, all third party applications are disabled. To enter safe mode and uninstall an app:

  1. Turn off your handset
  2. Press and hold the "Power" key
  3. At the "Samsung" splash screen, release the "Power" key and immediately press and hold "Volume down"
  4. The smartphone should reboot, and a "Safe Mode" message should be present in the lower-left corner of the screen. At this point, release the "Volume down" button
  5. From the home screen, press "Menu"
  6. Tap "Settings" and tap "Application manager" under "More"
  7. Access the "Downloaded" screen
  8. Select the desired app, press "Uninstall" and tap "OK"
  9. To exit safe mode, press and hold "Power" and select "Restart"


› See More: Samsung Galaxy Ace NXT: Clearing App / Phone Cache and Rebooting in Safe Mode