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  1. DustenRust's Avatar
    Back Up Applications:

    1. Tap "Apps" while viewing the home screen
    2. Access "Settings" and go to "User and Backup"
    3. Tap "Backup and reset"
    4. Sign in with your Google account by tapping "Backup account" > "Add account"
    5. If necessary, check the boxes next to "Backup my data" and "Backup account"

    Back Up Contacts

    Using a Google or Samsung Account:

    1. Open the "Contacts" app
    2. Press "Menu" > "Settings"
    3. Tap "Merge accounts"
    4. Select "Google" or "Samsung" account
    5. Tap "OK" to merge the contacts and complete the process

    Using the SD Card:

    1. Open the apps drawer and go to "Settings"
    2. Swipe to "Applications"
    3. Tap "Contacts" > "Contacts to display" > "All contacts"
    4. Tap "Import / Export" > "Export to SD card"

    Media File Backup

    Back Up Media Files on the Smartphone:

    1. Launch the "My Files" app
    2. Swipe to "Local storage"
    3. Tap "Device storage" > "Menu" > "Select"
    4. Locate the desired media files and mark the check boxes associated with them
    5. Press "Menu" > "Copy" > "SD card"
    6. Go to the directory where you want to transfer the files
    7. Tap "Paste here"

    Back Up Media Files on a Windows PC:

    1. Connect the Galaxy Core Prime to your computer via USB
    2. Swipe the "Status" bar down on the smartphone
    3. Tap "Connected as a media device" and enable "Media device (MTP)"
    4. In the AutoPlay window on the computer, click "open device to view files"
    5. Locate the desired media files on your phone and copy them
    6. Paste the files in whatever backup location you choose for your files on the PC's HDD
    7. Once the transfer is complete, click the "media storage" icon in the system tray and safely eject and disconnect the phone from the computer

    Back Up Media Files on a Mac Computer:

    NOTE: If Samsung Kies is already installed on your Mac, skip the first 3 steps.

    1. Launch the Internet browser on your Mac
    2. Visit Kies and click "Download for Mac OS"
    3. Follow the on-screen instructions to install Kies on the Mac
    4. Connect the Galaxy Core Prime to your computer via USB
    5. Swipe the "Status" bar down and tap "Connected as a media device" > "media device (MTP)"
    6. Open Kies on the Mac and click the "Back up / restore" tab
    7. From the "Backup" tab, check the boxes associated with "Music", "Photos" or other types of media files. Alternatively you can click "Select all items"
    8. Click "Backup" and wait for the backup process to complete. Then, safely disconnect your smartphone from the Mac

    See More: Samsung Galaxy Core Prime: Back Up Personal Data

  2. #2
    nadine111 is offline


    Re: Samsung Galaxy Core Prime: Back Up Personal Data


    When I click contacts > settings

    all that comes up is

    import/export contacts
    contacts to display
    Only contacts with phones
    Sort by
    Display contacts by
    Send multiple name cards
    Online search

    And if I click on an individual contact and choose 'edit', it does not let me change WHERE the number is saved to, i.e. sim card or google account.

    Thanks for your help

    Kind regards

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