Clear App Cache or Data:

NOTE: In case one of your apps is causing issues or doesn't work as intended, you can try fixing this behavior by clearing the app's cache. If that fails you can also try wiping the app's data.

WARNING! Wiping an app's data will result in the deletion of all personal information stored within the app, including log in credentials, credit card information, high scores, saved games, profiles etc. Thus it's recommended to try fixing the app by clearing the cache first.

  1. From the home screen tap "Apps"
  2. Go to "Settings"
  3. Tap "Applications" > "Application manager"
  4. Access the "Downloaded" or "All" screen
  5. Select the desired app and tap "Clear cache"
  6. If wiping the cache didn't give results, you can tap "Clear data" > "OK"

Wiping the Phone's Cache Partition:

NOTE: If your phone freezes, crashes or doesn't work as intended, you can try fixing these problems by wiping the phone's cache partition. To do so:

  1. Turn off the smartphone
  2. Press and hold the "Power", "Volume Up" and "Home" buttons simultaneously
  3. At the "Android System Recovery" screen, release all hardware buttons
  4. From the recovery menu press "Volume down" to navigate to and highlight "Wipe cache partition"
  5. Press "Power" to select the highlighted option
  6. Once the "Reboot system now" option pops up, press "Power" to select it

NOTE: If wiping the cache didn't fix the issues for your phone, you can also try factory resetting it. Click this link to learn how you can factory reset the Samsung Galaxy E7.

Reboot in Safe Mode:

NOTE: In case one of your 3rd party apps is causing issues and prevents you from uninstalling it, you can easily remove it by first rebooting your phone in Safe Mode. In this mode all 3rd party apps are disabled.

  1. Turn off the smartphone
  2. Press and hold the "Power" button
  3. At the "Samsung" splash screen, release the "Power" button and instead press and hold "Volume Down"
  4. Release the "Volume" button once your phone is done rebooting. NOTE: After the reboot you should see a "Safe Mode" message in the lower-left area of the screen
  5. Tap "Apps" on the home screen and go to "Settings"
  6. Tap "Applications" > "Application manager"
  7. Access the "Downloaded" screen and tap the app you want to remove
  8. Tap "Uninstall" > "OK"
  9. To exit safe mode, simply restart your phone as you normally would


› See More: Samsung Galaxy E7: Wipe Phone / App Cache; Reboot in Safe Mode