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WARNING! Master resetting your phone will lead to the deletion of all personal data stored on the device’s internal memory, including ringtones, images, downloaded content, apps, contacts etc. A master reset will also return all settings to factory values. Contents stored on the SIM card is not affected.
NOTE: If necessary, you can visit this thread to learn how you can back up data on the Note 5, and this thread to learn how to restore.
Master Reset via Settings:
- Tap “Apps” on the home screen
- Go to “Settings”
- Swipe to “User and Backup” and tap “Backup and reset”
- Optionally, clear the check boxes associated with “Automatic restore” and “Back up my data”
- Tap “Factory data reset” > “Reset device”
- In case your phone is protected by a PIN or password, enter it
- Tap “Continue” > “Delete all”
Master Reset via Recovery (Hardware Keys):
NOTE: If your phone crashes, freezes, or is otherwise preventing you from resetting it via settings (method above), you can also try resetting it via recovery, following a combination of button presses.
- Turn off the phone
- With the device powered off, press and hold “Volume Up”, “Home” and “Power” at the same time
- After the phone vibrates, release “Power” and “Home” but keep holding “Volume Up” pressed
- At the “Android System Recovery” screen, release “Volume Up” too
- In the Recovery menu, press “Volume down” repeatedly to navigate to and highlight “wipe data / factory reset”
- Press “Power” to select the highlighted option
- Press “Volume down” to highlight “Yes – delete all user data”
- Press “Power” and wait for the phone to reset
- After the process is complete, “Reboot system now” should be highlighted
- Press “Power” to reboot your phone and the OS should be back to factory values
› See More: Samsung Galaxy Note 5: Master Reset via Settings or Recovery
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