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NOTE: For a guide on how to back up data on the Samsung Galaxy J7, visit this thread.
Restore App Data:
- If necessary, sign in with the Samsung or Google account used for backing up app data
- Access the Settings menu
- Scroll to User and Backup
- Tap Accounts
- Select either Samsung or Google depending on the type of account used for the initial backup
- Tap your email address at the top of the screen
- Tap Sync all
- Tap Back to return to User and Backup
- Under Backup and Restore clear / check the boxes associated with Automatic restore and Back up my data
Restore Contacts from a Google / Samsung Account:
- Sign in with the Samsung or Google account containing the backup
- Go to Settings
- Under User and Backup tap Accounts
- Select Google or Samsung depending on the type of account you used when creating the backup
- Tap your email address at the top
- If necessary, enable Sync Contacts
- Tap Menu > Sync now
Restore Media Files from a Windows PC:
- Connect the Galaxy J7 to your computer via USB
- Enable Media device (MTP) from the Status area
- In the AutoPlay window on the computer, double-click Open device to view files
- Launch a second Explorer window and locate the media file backup on your computer
- Copy the desired files from the computer and transfer them in the first Explorer window on your phone storage
- After the transfer is done, eject the phone storage from the computer via the system tray, and safely disconnect the device from the USB
Restore Media Files from a Mac:
- Use the USB cable to connect the Galaxy J7 to your computer
- Swipe the Status bar down and enable Media device (MTP)
- Launch Kies on the Mac and access the Back up / restore tab
- Go to the Restore tab
- Click the boxes next to Music, Photos, or other types of media files you want to restore
- Click Restore and follow the on-screen prompts to restore the desired media files
- After the transfer is complete, drag the phone storage to the trash can and safely disconnect the device from the USB
› See More: Samsung Galaxy J7: Restore Personal Data
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