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  1. DustenRust's Avatar
    WARNING! When you master reset your phone all personal data stored on the internal memory will be lost, including downloaded content, ringtones, contacts, apps etc. Furthermore all settings will be restored to factory values.

    NOTE: Before proceeding with the factory reset you can visit this thread for a guide on how-to back up data on the Galaxy J7, or this thread for a guide on how-to restore data.

    Master Reset via Settings:

    1. Open the apps drawer
    2. Go to “Settings”
    3. Scroll to “User and Backup”
    4. Tap “Backup and reset”
    5. Optionally clear the boxes associated with “Automatic restore” and “Back up my data”
    6. Tap “Factory data reset” > “Reset device”
    7. In case your phone is protected by a PIN, password or pattern, enter it and tap “Continue”
    8. Lastly, confirm by pressing “Delete all”

    Master Reset via Recovery:

    NOTE: In case your phone prevents you from resetting it via settings, you can alternatively try resetting it through the recovery menu, which can be accessed by performing a combination of button presses.

    1. Turn off the phone
    2. Press and hold “Home”, “Volume Up”, and “Power” at the same time
    3. After the phone vibrates, release “Home” and “Power” but continue holding “Volume Up”
    4. When you see the “Android System Recovery” menu, release all hardware buttons
    5. From the recovery menu press “Volume down” repeatedly until you highlight “wipe data / factory reset”
    6. Press “Power” to select the highlighted option
    7. Press “Volume Down” and highlight “Yes – delete all user data”
    8. Press “Power” and wait for the phone to reset
    9. Once done, “Reboot system now” should be highlighted
    10. Press “Power” to reboot your device

    Check for OS Updates:

    NOTE: After factory resetting your phone you might want to verify if newer software updates are available. To do so:

    1. Go to “Settings”
    2. Scroll to and tap “About device”
    3. Tap “Software update” > “OK”
    4. If a newer software version is available for your device, follow the on-screen prompts to download and install it

    See More: Samsung Galaxy J7: Factory Reset via Settings / Recovery

  2. #2
    bhattarai is offline


    Re: Samsung Galaxy J7: Factory Reset via Settings / Recovery

    hi whien i am going to factory reset after the cmplate the reset ask me the previous email id or password but i have ho this id and password
    what can i do pls help me

  3. #3
    noe lito
    noe lito is offline


    Re: Samsung Galaxy J7: Factory Reset via Settings / Recovery

    how to hard reset samsung galaxy j7 mini...pleaseeee!!!

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