Clear App Cache / Data:

NOTE: If one of your apps crashes, freezes, doesn’t work as intended or takes up more storage than it should, you might be able to fix these problems by clearing the app’s cache / data.

WARNING! Clearing an application’s data will result in the deletion of all personal information stored within the app, including login and credit card details, profiles, saved games, high scores, settings etc. To avoid losing personal data, clear only the app’s cache.

  1. Open the apps drawer
  2. Launch “Settings”
  3. Scroll to “Device” and tap “Applications”
  4. Tap “Application Manager”
  5. Swipe to “Downloaded” or “All”
  6. Select the desired application and tap “Clear cache”
  7. If clearing the cache partition didn’t help, tap “Clear data” > “OK” (check WARNING above)

Wipe the Cache Partition:

NOTE: If your smartphone doesn’t work as intended, freezes, crashes or runs out of storage inexplicably and you’re considering factory resetting it, you may want to try fixing these issues by clearing the phone’s cache partition. This can have similar beneficial effects to a factory reset without losing any of your personal data. To wipe the cache partition:

  1. Turn off the phone if necessary
  2. Press and hold “Volume Up”, “Home” and “Power” at the same time
  3. At the “Samsung” logo, release “Power”
  4. At the “Android” logo, release the other two hardware buttons and wait to gain aces sot the Recovery menu (this can take up to 1 minute)
  5. Once in the Android System Recovery menu, press “Volume down” repeatedly to highlight “Wipe Cache Partition”
  6. Press “Power” to select the highlighted option
  7. Once the cache partition is wiped, “Reboot system now” should be highlighted
  8. Press “Power” again to confirm and restart your phone

NOTE: If clearing the cache partition didn’t solve the issues, you can visit this thread for instructions on how you can instead factory reset the Samsung Galaxy Express 3.

Reboot in Safe Mode and Remove an Application:

NOTE: In case you have installed a third party app that causes issues on your phone and prevents you from removing it, you should be able to uninstall the app from within Safe Mode. In this mode all third party applications are disabled. To reboot the Samsung Galaxy Express 3 in Safe Mode:

  1. First, turn off the phone, if necessary
  2. Next, press and hold “Power”
  3. When the “Samsung” logo appears, release “Power” and quickly press and hold “Volume down” instead
  4. After the phone finishes rebooting, a “Safe Mode” label should be visible in the lower-left corner of the screen. After the reboot you can release all buttons
  5. On the home screen, tap “Apps” > “Settings”
  6. Scroll to “Device”
  7. Tap “Applications” > “Application manager”
  8. Go to “Downloaded” and select the desired app
  9. Tap “Uninstall” two times to confirm and remove the app
  10. To exit Safe Mode, press and hold “Power” and tap “Restart”


› See More: Samsung Galaxy Express 3: Clear App Cache / Data; Wipe Cache Partition; Boot Into Safe Mode