Back Up App Data:

  1. Open the apps drawer
  2. Go to “Settings
  3. Scroll to “Personal
  4. Tap “Backup & reset
  5. Enable “Back up my data” to back up Wi-Fi passwords, settings, and account data to your Google account
  6. Enable “Automatic restore” to allow app data to be automatically restored the next time you sign in with your account

Back Up Contacts to Storage:

  1. Launch “Settings
  2. Scroll to “Device” and tap “Applications
  3. Tap “Contacts
  4. Tap “Import / Export contacts
  5. Tap “Export” and select to export contacts on “Storage” or “SD card
  6. Press “OK” to confirm

Back Up Contacts on a Google Account:

  1. Go to “Settings
  2. Tap “Accounts
  3. Select “Google” and select the desired Google account
  4. Ensure “Contacts” is checked
  5. Tap “More” > “Sync Now

Back Up Media Files on the SD Card:

  1. Tap “Apps” on the home screen
  2. Open “My Files
  3. Scroll to “Local storage” and tap “Device storage
  4. Tap “More” > “Edit
  5. Locate and select the desired media files
  6. Tap “More” > “Copy
  7. Select “SD Card
  8. Tap “Create folder” or navigate to and select the desired destination folder
  9. Tap “Paste here” to confirm

Back Up Media Files on a Windows Computer:

  1. Connect the Samsung device to your computer via USB
  2. Turn “Media device” / “File Transfer” when prompted or from the “Notification” area
  3. Open the File Explorer on the computer
  4. Locate and copy the media files on the phone
  5. Transfer the files in the desired backup location on the computer
  6. Once the transfer is complete, eject the phone storage via system tray and safely disconnect the device from the USB cord

Back Up Media Files on a Mac Computer:

NOTE: You can skip the first 3 steps if Samsung Kies is already installed on the Mac.

  1. Launch the Internet browser on the Mac
  2. Head down to Kies Support
  3. Click “Kies 3 for Mac” to download and install Kies on the Mac
  4. Establish a USB connection between the Samsung phone and Mac
  5. On the phone, enable “Media device” / “File Transfer” when prompted or from the “Notification” area
  6. Launch Kies on the Mac
  7. Access “Back up / Restore” and go to the “Backup” tab
  8. Tick the boxes associated with “Photos”, “Music” and other media file types you want to back up
  9. Click “Backup” to confirm
  10. After the backup is done, drag the phone’s virtual drive from the desktop and drop it into the “Trash can” to eject it
  11. You can now safely disconnect the device from the USB port

See More: Samsung Galaxy A5 (2017): Back Up Personal Data, Media Files, and Contacts