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Back Up & Restore App Data:
- Open the apps drawer
- Go to “Settings”
- Scroll to and tap “Cloud and accounts”
- Tap “Backup & restore”
- Tick the “Back up my data” check box to back up account and app data, Wi-Fi passwords and other settings to your backup account
- Tick “Automatic restore” to restore app data and setting when reinstalling apps
Back Up & Restore Contacts on a Samsung or Google Account:
- Open the apps drawer
- Go to “Settings”
- Tap “Cloud and accounts”
- Access “Accounts”
- Tap the account you want to use for contact syncing
- Tap “Menu” > “Sync now”
NOTE: Contacts backed up in this manner can be automatically restored when signing in with the backup account.
Back Up Contacts to the SD Card:
- Launch “Contacts”
- Tap “menu” > “Settings”
- If needed, tap “Contacts to display” > “All contacts”
- Tap “Import / Export contacts”
- Select “Export to SD card”
- Review the backup file name for future use and tap “OK” to confirm
Restore Contacts from SD Card:
- Launch “Contacts”
- Tap “Menu” > “Settings”
- If necessary, switch to “All contacts”
- Tap “Import / Export contacts”
- Tap “Import from SD Card”
- Select the backup file to restore and follow any on-screen prompts to complete the process
Back Up Media Files On The Phone:
- Open the apps drawer
- Launch “My Files”
- Tap “My Device” > “Menu”
- Tap “Share” and select the media files you want to back up
- Tap “Share” to confirm and select the desired sharing location
Restore Media Files from the SD Card:
- Open “My Files” and access “SD Card”
- Tap “Menu” > “Edit”
- Tick the check boxes associated with the media files you want to restore
- Tap “Menu” > “move” > “My device”
- Tap “move here”
- Tap the folder name or tap “Create folder”
- Lastly, press “Move here” to restore media
Back Up & Restore Media Files on a Windows PC:
- Connect the Samsung device to your computer via USB
- Enable “File transfer” / “Media device” when prompted or from the “notification” area
- On the computer, launch the File Explorer
- Navigate to the media files on the phone storage and copy them
- Transfer the files in the desired backup location on the computer
- Once the transfer is done, eject the phone storage via system tray and safely disconnect the phone from the USB cord
NOTE: To restore media files form the PC, follow the first 3 steps above, locate the media file backups on the PC, copy and transfer the files back on the phone storage.
› See More: Samsung Galaxy J3 Prime: Back Up & Restore App Data, Contacts, and Media
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