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Back Up App Data:
- Open the apps drawer
- Launch “Settings”
- Scroll to and tap “Cloud and accounts”
- Tap “Backup & restore”
- Enable “Back up my data” to back up app data, Wi-Fi passwords, and settings to your Google account
- Enable “Automatic restore” to allow app data to be restored automatically when reinstalling apps or signing in with your backup account
Back Up Contacts:
- Open “Settings”
- Tap “Cloud and accounts”
- Access “Accounts”
- Select the account you want to use for contact syncing
- Tap “Menu” > “Sync now”
Back Up Contacts to SD Card:
- Open “Contacts”
- Tap “Menu”
- Access “Settings”
- If necessary, tap “contacts to display” and select “All contacts”
- Tap “Import / Export contacts” > “Export to SD Card”
- Tap “OK” to confirm
Back Up Media Files on the Phone Storage:
- Launch “My Files”
- Tap “internal storage” > “Menu”
- Tap “Share”
- Select the contact you want to back up
- Tap “Share” again to confirm
Back Up Media Files on a Windows PC:
- Connect the Samsung Galaxy J5 (2017) to your PC via USB
- Enable “File Transfer” / “Media device” at the prompt or from the “Notification” area
- Open the File Explorer on the computer
- Locate the media files on the phone
- Copy and paste the files in the backup location on the computer
- After the transfer completes, eject the phone storage via system tray and safely disconnect the device from the USB port
Back Up Media Files on a Mac Computer:
NOTE: If Samsung Kies is already installed on the Mac, you can skip the first 3 steps below.
- Open the Internet browser on the Mac
- Visit Samsung Kies
- Click “Download for Mac” and follow the on-screen prompts to install Kies on the Mac
- Connect the Samsung device to your Mac via USB
- Enable “Media device” / “File transfer” when prompted or from the “Notification” area
- Open Kies on the Mac and go to “Back up / Restore”
- Access the “Backup” tab
- Tick the boxes associated with “Photos”, “Music” and other media file types you want to back up
- Click “Backup” to begin the process
- After the backup is done, eject the phone storage by dragging the virtual drive from the desktop and dropping it into the “Trash can”
- You can now safely disconnect the phone from the USB cord
› See More: Samsung Galaxy J5 (2017): Back Up App Data, Contacts, and Media Files
- 10-05-2021, 11:45 AM #2Newbie
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- 10-08-2021, 03:05 PM #3Newbie
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