Block Calls:

  1. Launch “Phone”
  2. Tap “Menu” > “Settings”
  3. Tap “Block numbers”
  4. Follow one of the steps below:
    • To block a new phone number: enter it and ensure the match criteria is set to “default”
    • To block a call log entry/contact: open “Contacts” and access “Contacts” or “Recents” and select the call log entry/contact you want to block
    • To block unknown callers: enable “Block unknown callers”

Unblock Calls:

  1. Open “Phone”
  2. Tap “Menu”
  3. Access “Settings”
  4. Tap “Block numbers”
  5. Tap the “-“ symbol associated with the phone number/contact you want to unblock

Block Messages from Settings:

  1. Open “Messages”
  2. Tap “Menu”
  3. Go to “Settings” > “Block messages”
  4. Tap “Block numbers”
  5. Enter the phone number you want to block, or tap “+”, go to “Inbox” or “Contacts” and elect an existing phone number/contact
  6. Tap “Back”

Block Messages from a Phone Number:

  1. Launch “Messages”
  2. Tap “Menu” > “Block numbers”
  3. Tap “Message block”
  4. Set the slider “ON”
  5. Tap “OK”

Unblock Messages:

  1. Open “Messages”
  2. Tap “Menu”
  3. Go to “Settings” > “Block messages”
  4. Tap “Block numbers”
  5. Tap the “-“ symbol associate with the phone number you want to unblock
  6. Press “Back”

Reset the Call Log:

  1. Launch “Phone”
  2. Go to “Recents” and tap “Menu” > “Delete”
  3. Select the call log entry you want to remove or tap “All”
  4. Tap “Delete”

Enable Call Forwarding:

  1. Launch “Phone”
  2. Tap “Menu” > “Settings”
  3. Access “More Settings”
  4. Tap “Call forwarding” > “Always forward”
  5. Enter the phone number you want to use for call forwarding
  6. Tap “Turn On”

Enable Conditional Call Forwarding:

  1. Open “Phone”
  2. Tap “Menu”
  3. Go to “Settings” > “More settings”
  4. Tap “Call forwarding”
  5. Select to “Forward when busy”, “Forward when unanswered” or “Forward when unreachable”
  6. Enter the phone number you want to use for call forwarding
  7. Tap “Turn On”

Disable Call Forwarding:

  1. Launch “Phone”
  2. Tap “Menu”
  3. Access “Settings” > “More settings”
  4. Tap “Call forwarding”
  5. If necessary, select the call forwarding option you want to disable
  6. Tap “Turn Off” to confirm


› See More: Samsung Galaxy J7 Pro: Block/Unblock Calls & Messages; Manage Call Forwarding; Reset the Call Log