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NOTE: For instructions on backing up data on the device you can check this thread.
Restore Contacts from an SD Card Backup:
- Open “Contacts”
- Tap “Menu”
- Go to “Settings”
- If necessary, tap “Contacts to display” > “All contacts”
- Tap “Import/Export contacts”
- Select to “Import from SD card”
- If necessary, select the desired backup file and tap “OK”
Restore Media Files from SD Storage:
- Open “My Files”
- Select “SD Card”
- Tap “Menu” > “Edit”
- Tick the boxes associated with the media files you want to restore
- Tap “Menu” > “Move”
- Select “Internal storage” > “Move here”
- Alternatively, select a different location by tapping “Create folder”
Restore Media Files from a Windows PC:
- Connect the Android phone to the computer via USB
- Enable “File Transfer” / “Media device” when prompted or from the Notification area
- Open the File Explorer on the computer
- Locate the media file backups on the PC
- Transfer the files to the phone storage, preferably in the “Media” directory or the folder(s) of origin
- After the transfer completes, eject the phone storage via system tray and safely disconnect the phone from the USB port
Restore Media Files from a Mac:
- Connect the Samsung phone to the Mac via USB
- Enable “File Transfer” / “Media device” when prompted or from the Notification area on the phone
- Open Kies on the Mac
- Inside Kies, click the “Back up / restore tab”
- Go to the “Restore” tab and tick the boxes associated with “Music”, “Photos” and other type of files you want to restore
- Click “Restore” and follow the on-screen steps to complete the process
- After the process completes, eject the phone storage by dragging the virtual drive from the desktop and dropping it into the “Trash can”
- Once done, you can safely disconnect the device from the USB cord
› See More: Samsung Galaxy J2 Pro (2018): Restore Contacts and Media Files
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