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Back Up App Data:
- Open “Settings”
- Go to “Cloud and accounts”
- Tap “Backup & Restore”
- Enable “Back up my data” to back up app data, settings, and passwords to your backup account
- Enable “Automatic Restore” to allow app data, settings, and passwords to be restored automatically when logging in with the backup account or when reinstalling apps
Back Up Contacts:
- Launch “Settings”
- Access “Cloud and account”
- Select “Accounts”
- Tap the account you want to use for the backup
- Tap “Menu” > “Sync Now”
Back Up Contacts to SD Storage:
- Open “Contacts”
- Tap “Menu”
- Go to “Settings”
- If necessary, switch to “All contacts”
- Tap “Import/Export contacts”
- Tap “Export to SD” > “OK”
Back Up Media Files on the Phone Storage:
- Launch “My Files”
- Go to “Internal storage”
- Tap “Menu” > “Share”
- Select the desired contacts
- Tap “Share”
- Select a location for the backup
Back Up Media Files on a Windows Computer:
- Connect the Android phone to the PC via USB
- On the phone, enable “File Transfer” / “Media device” at the prompt or from the Notification area
- Launch the File Explorer on the computer
- Locate the media files on the phone
- Copy and paste the files to the desired backup location on the computer
- After the process completes, safely disconnect the phone from the USB port
Back Up Media Files on a Mac:
NOTE: you can skip the first 2 steps below if Samsung Kies is already installed on the Mac.
- Open the Internet browser on the Mac and visit https://www.samsung.com/us/support/owners/app/kies
- Click “Download for Mac” and install the app on the Mac
- Connect the Android device to the Mac via USB
- On the phone, enable “Media device” / “File Transfer” when prompted or from the Notification area
- Launch Kies on the Mac and access the “Back up / restore” tab
- Click the “Backup” tab and tick the boxes associated with “Music”, “Photos” and other media file types you want to back up
- Click “Backup” to begin the process
- Once done, eject the phone storage by dragging and dropping its virtual drive from the desktop and into the “Trash can”
- You can now safely disconnect the phone from the USB cord
› See More: Samsung Galaxy Grand Prime Pro: Back Up App Data, Contacts, and Media Files
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