Back Up App Data:

  1. Launch “Settings
  2. Access “Cloud and accounts
  3. Tap “Backup & Restore
  4. Enable “Back up my data” to back up app data, settings, and passwords to your backup account
  5. Enable “Automatic Restore” to allow app data, settings, and passwords to be restored automatically when reinstalling apps or signing in with the backup account

Back Up Contacts:

  1. Open “Settings
  2. Go to “Cloud and account
  3. Tap “Accounts
  4. Select the account you want to use for backup
  5. When ready, tap “Menu” > “Sync Now

Back Up Contacts to SD Storage:

  1. Launch “Contacts
  2. Tap “Menu” > “Settings
  3. If necessary, switch to “All contacts
  4. Tap “Import/Export contacts” > “Export to SD
  5. Tap “OK” to confirm

Back Up Media Files on the Phone Storage:

  1. Launch “My Files
  2. Access “Internal storage
  3. Tap “Menu” > “Share
  4. Select the desired contacts and tap “Share
  5. Lastly select a location for the backup

Back Up Media Files on a PC:

  1. Connect the Android device to the computer via USB
  2. On the phone, enable “Media device” / “File Transfer” when prompted or from the Notification area
  3. Open the File Explorer on the computer
  4. Locate the media files on the phone
  5. Copy and transfer the files to the desired backup location on the PC
  6. Once done, you can safely disconnect the device from the USB port

Back Up Media Files on a Mac Computer:

NOTE: Skip the first 3 steps if Samsung Kies is already installed on the Mac.

  1. Launch the Internet browser on the Mac
  2. Visit
  3. Click “Download for Mac” and install Kies on the computer
  4. Connect the Android phone to the Mac via USB and enable “File Transfer” / “Media device” on the phone
  5. Open Kies on the Mac
  6. Access the “Back up / restore” tab
  7. Go to “Backup” and tick the boxes associated with “Photos” “Music” and other media file types you want to back up
  8. When ready, click “Backup
  9. Once the process completes, eject the phone storage by dragging the virtual drive from the desktop and dropping it over the trash can
  10. You can safely disconnect the phone from the USB port

See More: Samsung Galaxy J2 Duos: Back Up App Data, Contacts, and Media Files