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NOTE: You can check this thread for instructions on how to back up app data, contacts, and media files.
Restore Contacts from SD Storage:
- Launch “Settings”
- Scroll to “Device”
- Tap “Applications”
- Go to “Contacts” and select to “Import/Export contacts”
- Tap “Import” > “SD Card”
- Select to import a single or multiple vCard files
- If necessary, select the vCard(s) you want to restore
- Choose to store contacts on “Device storage” or to sync them with your Google account
Restore Contacts form a Google Account:
- Launch “Settings”
- Go to “User and Backup” > “Accounts”
- Select “Google”
- Select your email address or username
- Ensure the “Contacts” check box is ticked
- Tap “Menu” > “Sync Now”
Restore Media Files from SD Storage:
- Launch “My Files”
- Access “Local storage”
- Go to “SD Card”
- Tap “More” > “Edit”
- Tick the check boxes associated with the media files you want to restore
- Tap “More” > “Move” > “Device storage”
- Select the target folder or tap “Create folder”
- Tap “Move here”
Restore Media Files from a Windows PC:
- Connect the Android phone to the computer via USB
- On the phone, enable “Media device” / “File Transfer” when prompted or from the Notification area
- Launch the File Explorer on the computer
- Locate the media file backups on the computer
- Copy and transfer the files to the phone storage in the “Media” directory or the folders of origin
- Once done, eject the phone storage and safely disconnect the device from the USB port
Restore Media Files from a Mac:
- Connect the Android device to the computer via USB
- On the phone, enable “Media device” / “File Transfer” when prompted or from the Notification area
- Access the “Restore” tab
- Tick the check boxes associated with “Photos” “Music” and other media file types you want to restore
- Select the desired files or tap “Select all”
- Click “Restore” to start the process
- Once done, eject the phone storage by dragging the virtual drive from the desktop and dropping it over the “trash can” icon
- You can now safely disconnect the device from the USB port
› See More: Samsung Galaxy J6: Restore Contacts and Media Files
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