Clear App Cache/Data:

NOTE: If one of your apps freezes, crashes, takes up too much storage inexplicably or otherwise doesn’t work as intended, you can try solving the issues by clearing the app’s cache/data.

WARNING! When you clear an app’s data, all your personal app data will be deleted, including user profiles, save files, login information etc. To avoid losing personal app data, clear ONLY the app’s cache.

  1. Open “Settings”
  2. Go to “Apps’
  3. Select the desired app
  4. Access “Storage” > “Clear cache”
  5. If clearing the app’s cache didn’t help, tap “Clear data” (check the WARNING above)

Wipe the Phone’s Cache Partition:

NOTE: If your device crashes, freezes, runs out of storage inexplicably or otherwise doesn’t work as intended and you’re considering a factory reset, alternatively you can try solving these issues by clearing the phone’s cache partition. This can have results similar to a factory reset without losing personal data from the device.

  1. Ensure the phone is powered Off
  2. Next, press and hold “Power” “Volume Up” and “home” at the same time
  3. At the Android screen, release the keys and wait for access to Android Recovery
  4. In Recovery, press “volume down” repeatedly to navigate the menu and highlight “Wipe data/factory reset”
  5. Press “Power” to select the highlighted option
  6. Then, highlight “Wipe cache partition” and press “Power”
  7. Highlight “Yes” and press “Power” again to confirm
  8. Once the cache partition is clear, highlight “Reboot system now” and press “Power” one last time

NOTE: If clearing the cache partition didn’t help, you can check this thread for instructions on how to factory reset the phone instead.

Reboot to Safe Mode and Remove an App:

NOTE: If one of your third-party apps causes problems and prevents you from removing it, you should be able to uninstall the app while in Safe Mode, where all third-party apps are disabled by default.

  1. Turn the phone Off if necessary
  2. Press and hold “Power”
  3. At the “Samsung” logo, release “Power” and quickly press and hold “Volume down” instead
  4. Once the phone finishes rebooting, release the buttons. Note that a Safe Mode watermark should be visible in the lower area of the home screen
  5. To remove an app, first open “Settings”
  6. Then go to “Apps” and select the desired app
  7. Tap “Uninstall”
  8. To exit Safe Mode, reboot your phone as you would do normally


› See More: Samsung Galaxy S8 Lite: Clear App Cache/Data; Wipe the Cache Partition; Reboot to Safe Mode