NOTE: You can visit this thread for a guide on how to back up contacts, media files, and app data on the phone.

Restore Contacts from SD Storage:

  1. Open “Contacts
  2. Tap “Menu” > “Settings
  3. Tap “Contacts to display” and if necessary switch to “All contacts
  4. Access “import/Export contacts” > “Import from SD Card
  5. Tap “OK

Restore Media Files from SD Storage:

  1. Launch “My Files
  2. Go to “SD Card” and tap “Menu
  3. Tap “Edit” and tick the boxes associated with the media files you want to restore
  4. Tap “Menu’ > “Move
  5. Select “Internal storage” and tap “Move here” or “Create folder” and select the folder name
  6. When ready, tap “Move here

Restore Media Files from a PC:

  1. Connect the Android device to the computer via USB
  2. On the phone, enable “Media device” / “File Transfer” at the prompt or from the Notification shade
  3. Launch the File Explorer on the computer
  4. Copy and transfer the files to the phone storage, preferably in the folders of origin
  5. After the process completes, eject the phone storage and safely disconnect the phone from the USB port

Restore Media Files from a Mac:

  1. Connect the Android device to the Mac via USB
  2. On the phone, enable “File Transfer” / “Media device” at the prompt or from the Notification area
  3. Launch Kies on the Mac
  4. Access the “Back up / Restore” tab, then go to “Restore
  5. Tick the boxes associated with the media file types you want to restore
  6. Click “Restore” and follow the prompts
  7. Once the process completes, eject the phone storage by dragging the virtual drive from the desktop and dropping it over the “Trash can
  8. You can safely disconnect the device from the USB port



See More: Samsung Galaxy J3 (2018): Restore Contacts and Media Files