NOTE: You can check this thread for instructions on how to back up media files, contacts, and app data on the phone.

Restore Contacts from SD Storage:

  1. Launch “Contacts
  2. Tap “Menu
  3. Go to “Settings” > “Contacts to display
  4. Go to “All contacts” > “Import/Export contacts
  5. Tap “Import from SD card” > “OK

Restore Media Files from SD Storage:

  1. Open “My Files” and go to “SD Card
  2. Tap “Menu
  3. Tap “Edit” and tick the boxes associated with the media file types you want to restore
  4. Tap “Menu” > “Move
  5. Select “Internal storage
  6. Tap “Move here” or “Create folder
  7. Select the desired folder’s name and tap “Move here

Restore Media Files from a Windows PC:

  1. Connect the Android phone to the computer via USB
  2. On the phone, enable “File Transfer” / “Media device” when prompted or from the Notification area
  3. Open the File Explorer on the computer
  4. Copy and transfer the files to the phone storage, preferably in the “Media” folder or the directory of origin
  5. After the transfer is done, eject the phone storage and safely disconnect the phone from the USB port

Restore Media Files from a Mac:

  1. Connect the Android phone to the Mac via USB
  2. Enable “Media device” / “File Transfer” on the phone, either when prompted or from the Notification shade
  3. Open Kies on the Mac and click the “Back up / Restore” tab in Kies
  4. Go to “Restore” and tick the boxes associated with the media files you want to restore
  5. Click “Restore” and follow the prompts
  6. Once the process completes, eject the phone storage by dragging the virtual drive from the desktop and dropping it over the trash can
  7. You can safely disconnect the device from the USB port



See More: Samsung Galaxy On6: Restore Contacts and Media Files