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NOTE: You can check this thread for a guide on how to back up media files, app data, and contacts on the phone.
Restore Contacts from SD Storage:
- Open “Contacts”
- Tap “Menu”
- Go to “Settings” and access “Contacts to display”
- Select “All contacts”
- Tap “Import/Export contacts” > “Import from SD card”
- Tap “OK” to confirm
Restore Media Files from SD:
- Open “My Files”
- Go to “SD Card”
- Tap “Menu” > “Edit”
- Tick the boxes associated with the media files you want to restore
- Tap “Menu” > “Move”
- Tap “Internal storage” > “Move here” or “Create folder”
- Select the desired folder and tap “move here”
Restore Media Files from a Windows PC:
- Connect the Android phone to the PC via USB
- On the phone, enable “File Transfer” / “Media device” when prompted or from the Notification area
- Open the File Explorer on the PC
- Copy and paste the files to the phone storage, preferably in the folders of origin
- After the transfer is complete, eject the phone storage and safely disconnect the device from the USB port
Restore Media Files from a Mac:
- Connect the Android phone to the Mac via USB
- Enable “Media device” / “File Transfer” on the phone, either when prompted or from the Notification area
- Open Kies on the Mac
- Go to the “Back up / Restore” tab
- Access “Restore” and tick the boxes linked with the media files you want to restore
- Click “Restore” and follow the prompts
- Once done, eject the phone storage by dragging the virtual drive from the desktop and dropping it over the trash can
- Safely disconnect the phone from the USB port
› See More: Samsung Galaxy J7 Refine: Restore Contacts and Media Files
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