NOTE: You can visit this thread for instructions on how to back up data on the phone.

Restore Contacts from SD Storage:

  1. Open “Contacts” and tap “Menu
  2. Go to “Settings
  3. Tap “Contacts to display” and switch to “All contacts
  4. Tap “Import/Export Contacts” > “Import from SD card
  5. Tap “OK

Restore Media Files from SD Storage:

  1. Launch “My Files
  2. Access “SD Card
  3. Tap “Menu” > “Edit” and tick the boxes associated with the media files you want to restore
  4. Tap “Menu” > “Move
  5. Select “Internal storage
  6. Tap “Move here” > “Create folder
  7. Select the desired folder and tap “Move here

Restore Media Files from a Windows Computer:

  1. Connect the Android phone to the PC via USB
  2. On the phone, enable “File Transfer” / “Media device” on the phone, when prompted or from the Notification area
  3. Launch the File Explorer on the computer
  4. Locate the media file backups
  5. Copy and transfer the files to the phone storage, preferably in the folders of origin
  6. Once done, eject the phone storage and safely disconnect the phone from the USB cord



See More: Samsung Galaxy A9 (2018): Restore Contacts and Media