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NOTE: You can check this thread for instructions on how to back up data on the phone.
Restore Contacts from SD Storage:
- Open “Contacts”
- Tap “Menu”
- Go to “Settings” and access “Contacts to display”
- Switch to “All contacts”
- Tap “Import/export contacts” > “Import from SD Card”
- Tap “OK”
Restore Media Files from SD Storage:
- Launch “My Files”
- Access “SD Card”
- Tap “Menu” > “Edit”
- Tick the boxes associated with the media files you want to restore
- Tap “Menu” > “Move”
- Select “Internal storage” > “Move here”
- Alternatively tap “Create folder” and select the folder
- Tap “Move here”
Restore Media Files form a Windows PC:
- Connect the Android phone to the computer via USB
- On the phone, enable “File Transfer” / “Media device” when prompted or from the Notification area
- Launch the File Explorer on the computer
- Locate the media backup files and copy them
- Transfer the files to the phone storage, preferably in the folders from where they originate
- Once done, eject the phone storage and safely disconnect the phone from the USB cord
› See More: Samsung Galaxy J4 Core: Restore Contacts and Media Files
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