HELP with Samsung Glyde

Hi, I need help I have a Samsung Glyde (which I HATE) and today it went on the fritz, started beeping like someone ws touching the touch screen though no one, or nothing was, anywho next thing I know it has this BIG message across the front saying initial programming needed, so I dialed the Verizon Init. Programming number and it tells me I am not authorized to make that call. I cannot call any number, even Customer service and ALL my pics are gone. Anyways I tried to find a verizon chat for help but no luck there. Anyone know how to resolve this issue? I am up a creek, literally as I have no other phone! Thanks!

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Originally Posted by Potterz7

Hi, I need help I have a Samsung Glyde (which I HATE) and today it went on the fritz, started beeping like someone ws touching the touch screen though no one, or nothing was, anywho next thing I know it has this BIG message across the front saying initial programming needed, so I dialed the Verizon Init. Programming number and it tells me I am not authorized to make that call. I cannot call any number, even Customer service and ALL my pics are gone. Anyways I tried to find a verizon chat for help but no luck there. Anyone know how to resolve this issue? I am up a creek, literally as I have no other phone! Thanks!

Have you tried removing the battery and waiting about 10 seconds, reinstall the battery and power it up. That always seems to clear up any issues that I have with my Glyde.