Originally Posted by
Potterz7 Hi, I need help I have a Samsung Glyde (which I HATE) and today it went on the fritz, started beeping like someone ws touching the touch screen though no one, or nothing was, anywho next thing I know it has this BIG message across the front saying initial programming needed, so I dialed the Verizon Init. Programming number and it tells me I am not authorized to make that call. I cannot call any number, even Customer service and ALL my pics are gone. Anyways I tried to find a verizon chat for help but no luck there. Anyone know how to resolve this issue? I am up a creek, literally as I have no other phone! Thanks!
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