I recently broke my phone, so I have activated my father's old SCH u540. I am trying to access the Backup Assistant to download my contacts, but the phone freezes whenever I select the "Tools on the Go" menu. It is an odd sort of freeze, though. The screen still changes (I can see changes in signal, battery life), but it does not bring me to the app list, and it will not respond to any button press except for CLR, which will bring the phone back to normal.

I have full battery and signal and there aren't any other problems with the phone. Any idea why this could be happening? Thanks.

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