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  1. #1
    bendare2
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    I have att....with data plan.

    My note II won't give me a net connection....the home page show I have 'data'....(H+ mostly)

    Phone works good/ messages work fine.......hit 'speedtest' and it says 'no internet'....try again??

    Took it to att.....guys' a friend of mine...worked on it for a couple hours. Even cleaned it back to factory default....nada.

    We even put a new sim in and set up like day 1...nope!!

    All help is appreciated y'all...

    .....................Ol'Ben


    See More: Note II and internet........??




  2. #2
    tavenger5
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    Re: Note II and internet........??

    So everything on your AT&T account is setup correctly for data right?

    If so, then I would bring it back and exchange for a new one. If you still have the problem then there is definitely something wrong with the data setup on your account.
    John

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  3. #3
    bendare2
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    Re: Note II and internet........??

    Bought the phone over the net......not from att(no contract deal here)
    I'm set up with att 'go phone' account...only with my friends setup.
    Worked great til yesterday.......then quit.

    We can't figure why it would show up and down arrows and 'H or H+" at the top of the homepage........an indication of a network signal.....but won't do the connection.....??

    Thanks..........Ol'Ben

    Quote Originally Posted by tavenger5 View Post
    So everything on your AT&T account is setup correctly for data right?

    If so, then I would bring it back and exchange for a new one. If you still have the problem then there is definitely something wrong with the data setup on your account.



  4. #4
    avenue
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    Re: Note II and internet........??

    What plan do you have? Like tavenger5 said, something might not be setup correctly with the account.



  5. #5
    bendare2
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    Re: Note II and internet........??

    ATT 'go phone'......prepaid unlimited talk/ text/ data(5gb speed cap tho)

    ........Ol'Ben

    Quote Originally Posted by avenue View Post
    What plan do you have? Like tavenger5 said, something might not be setup correctly with the account.



  6. #6
    tavenger5
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    Re: Note II and internet........??

    I'm wondering if AT&T caught on that you were using a note II on the pre-paid network and shut off the data.
    John

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  7. #7
    tavenger5
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    Re: Note II and internet........??

    Also, do your APN settings look like this?

    Name: AT&T
    APN: wap.cingular
    Proxy: {leave this blank}
    Port: {leave this blank}
    User name: [email protected]
    Password: CINGULAR1
    Server: {leave this blank}
    MMSC: http://mmsc.cingular.com
    MMS proxy: wireless.cingular.com
    MMS port: 80
    MCC: 310
    MNC: 410
    John

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  8. #8
    bendare2
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    Re: Note II and internet........??

    Maybe.....????

    I figured if they cut me off, it'd be complete shut down.....not just the data, eh?

    Samsung tech keeps saying it's a carrier problem........huh....

    Any suggestions where I could try and get the unlimited prepaid plan/ use the note II and stay on the air????

    I may just go to wally world and buy a sim and card with someone......virgin/ boost/ simple mobile/.......etc,,,,eh?

    Worth a look......Ol'Ben

    My APN settings are like those t5............

    Quote Originally Posted by tavenger5 View Post
    I'm wondering if AT&T caught on that you were using a note II on the pre-paid network and shut off the data.



  9. #9
    avenue
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    Re: Note II and internet........??

    Quote Originally Posted by bendare2 View Post
    ATT 'go phone'......prepaid unlimited talk/ text/ data(5gb speed cap tho)

    ........Ol'Ben
    I don't see that plan listed on AT&T's website. Is it discontinued?

    If the plan you have is made for smartphones, then I don't see what the problem is, I would contact AT&T. I'm just wondering if you have a plan for non-smartphones.

    For example, AT&T's current $50 prepaid plan is unlimited, but for non-smartphones. They have a $65 plan for smartphones with 1 GB of data.

    If you happen to have a plan that is not for smartphones then that would explain why you aren't able to connect.



  10. #10
    bendare2
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    Re: Note II and internet........??

    Quote Originally Posted by avenue View Post
    I don't see that plan listed on AT&T's website. Is it discontinued?

    If the plan you have is made for smartphones, then I don't see what the problem is, I would contact AT&T. I'm just wondering if you have a plan for non-smartphones.

    For example, AT&T's current $50 prepaid plan is unlimited, but for non-smartphones. They have a $65 plan for smartphones with 1 GB of data.

    If you happen to have a plan that is not for smartphones then that would explain why you aren't able to connect.
    ==================================================

    I called att.....asked to have a data plan added?.....just 200MB to test.

    It worked.....att claimed I had a 'no data' plan, so no internet.
    Now the net works fine(not for long with 200mb)

    It surprised my friend at att too.....he's been there 10 years....!!

    I'll try another prepaid plan/ unlimited of course. Simple mobile has one FOR smartphones @ $50..........we'll see.

    Thanks all for the input and encouragement.....great forum here!
    (of course, the forum IS the people involved)

    Thanks again.......Ol'Ben



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