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  1. #1
    Ever hopeful
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    My calls are disconnecting on my Samsung Galaxy Y after a few seconds.The signal is strong so I must have a problem on my phone.What can I do to stop it happening?


    See More: Calls disconnecting on Galaxy Y 5360 after a few seconds
    Last edited by Ever hopeful; 08-27-2014 at 02:14 PM. Reason: CORRECTION




  2. #2
    tavenger5
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    Re: Calls disconnecting on Galaxy Y 5360 after a few seconds

    who is your service provider? Does it happen with every call? Does it seem to depend on your location?
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  3. #3
    Ever hopeful
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    Re: Calls disconnecting on Galaxy Y 5360 after a few seconds

    Hi John,
    The service provider is TESCO and it happens on about 40-50% of calls.
    It can happen at any location.
    Thanks for taking the time to reply.



  4. #4
    tavenger5
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    Re: Calls disconnecting on Galaxy Y 5360 after a few seconds

    It sounds like the phone is having trouble staying connected to specific towers. Have you tried resetting it recently? If that doesn't work, you may have to back everything up and do a factory reset on the phone. If that doesn't work call the provider and explain your situation.
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    John

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  5. #5
    Ever hopeful
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    Re: Calls disconnecting on Galaxy Y 5360 after a few seconds

    Thanks John.Have tried resetting it but that didn't work.Will try a factory reset next.

    Many thanks.



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