1. #1
    davidtung is offline
    Junior Member

    I just switched from iPhone to free ringtones for samsung and am having problems with ringtones. I have set different favorite songs for each contact, but when the phone rings, it switches to the default ringtone and not the ringtone assigned to these contacts. The default is also a custom ringtone I created. I even tried choosing a new ringtone for these contacts, still getting the default. How to fix those ideas? Help me, please!!!

    See More: Problems with Samsung ringtones
    Last edited by davidtung; 05-16-2023 at 12:58 AM.

  2. #2
    larypage is offline
    Junior Member


    Re: Problems with Samsung ringtones

    i tried it very good device

  3. #3
    softexpert is offline
    Junior Member

    Cell Phone
    Apple iPhone 5s Silver 64GB
    Verizon Wireless

    Re: Problems with Samsung ringtones

    Some tips that may help:

    Make sure the ringtones you are selecting are in one of the supported audio formats like MP3 or M4R. Samsung may not be able to play more obscure formats.
    Check that the ringtones are saved in the Ringtones folder on your Samsung device. Sometimes transferring files can save them in the wrong place.
    Open Contacts, tap the contact, tap Menu > Set ringtone and select the custom ringtone again. Be sure to tap OK to confirm.
    Go into Settings > Sounds and vibration > Phone ringtone and make sure Default ringtone is not selected. This will override custom tones.
    Try restarting your phone and setting the custom ringtones again from scratch. Sometimes a reboot can clear up glitches.
    As a test, set a built-in default ringtone to a contact instead of a custom one. See if that works properly.
    Make sure the ringtone files are not corrupted by testing them in a music player app on the Samsung.

  4. #4
    Alex3211 is offline
    Junior Member


    Re: Problems with Samsung ringtones

    If you're experiencing issues with custom ringtones not working as expected on your Samsung phone, there are several steps you can take to troubleshoot and resolve the problem:Check Contact Settings:Ensure that the custom ringtone is still assigned to each contact. Go to your Contacts app, select a contact, and verify that the correct ringtone is set.File Format and Location:Make sure the custom ringtones you've added are in a compatible file format (commonly MP3 or M4R) and are stored in a location that the phone can access. Move them to the "Ringtones" or "Notifications" folder on your device.Reboot Your Phone:Sometimes, a simple reboot can resolve glitches. Restart your Samsung phone to see if the custom ringtones start working as intended.Cache Partition Wipe:If the issue persists, you can try wiping the cache partition of your device. This won't delete personal data. The steps may vary slightly depending on the Samsung model, but generally involve turning off the phone, then holding a combination of buttons to access the recovery menu where you can wipe the cache partition.Check Do Not Disturb Mode:Ensure that your phone is not in "Do Not Disturb" mode, as this can override custom ringtone settings.Update Contacts App:Ensure that your Contacts app and any related software are up to date. Check for updates in the Google Play Store.Samsung Contacts App:If you're using a third-party app for contacts, try using the default Samsung Contacts app to see if the issue persists. The default app may have better compatibility with custom ringtones for android.Default Ringtone Settings:Check your phone's general sound settings to confirm that the custom ringtone is set as the default for calls.Factory Reset (Last Resort):If all else fails, consider performing a factory reset on your phone. This should be a last resort, as it will erase all data on your device. Before doing so, make sure to back up your important data.Always exercise caution when making significant changes to your phone's settings and consider seeking assistance from Samsung's customer support or forums if the issue persists.
    Last edited by Alex3211; 03-05-2024 at 06:19 AM.

  5. #5
    Bacxiu is offline
    Junior Member


    Re: Problems with Samsung ringtones

    It sounds like you're experiencing a frustrating issue with your Samsung ringtones settings. Here are a few steps you can try to fix the problem:

    Check Contact Settings: Ensure that the ringtone is properly assigned to each contact. Open the Contacts app, select the contact you want to customize, and then choose the option to edit the contact. Make sure the correct ringtone is selected for that contact.

    Clear Cache: Sometimes, the cache of the Contacts or Phone app can cause issues with ringtone assignments. Go to Settings > Apps > Contacts (or Phone) > Storage, and then tap on "Clear Cache" and "Clear Data". Repeat this process for the Phone app as well.

    Restart Your Phone: Sometimes a simple restart can resolve software glitches. Restart your Samsung phone and see if the ringtone settings start working properly afterward.

    Update Software: Ensure that your phone's software is up to date. Sometimes, system updates include bug fixes that can address issues like this.

    Reset Default Ringtone: Try resetting the default ringtone for your phone. Go to Settings > Sounds and vibrations > Ringtone, and select a different default ringtone. Then, set it back to your preferred custom ringtone.

    Check App Permissions: Make sure that the Contacts and Phone apps have the necessary permissions to access storage and set ringtones. Go to Settings > Apps > Contacts (or Phone) > Permissions, and ensure that permissions like Storage are enabled.

    Third-Party Apps: If you're using a third-party app for contacts or phone calls, it could be interfering with the ringtone settings. Try temporarily disabling any such apps and see if the issue persists.

    Factory Reset: As a last resort, you can perform a factory reset on your Samsung phone. This will erase all data and settings, so make sure to back up your important data before proceeding. To perform a factory reset, go to Settings > General Management > Reset > Factory data reset.

    If none of these steps resolve the issue, you may want to contact Samsung support for further assistance, as there could be a more complex underlying issue with your device.
    Last edited by Bacxiu; 03-07-2024 at 03:31 AM.

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