Sprint 30 return period

Looking for some advice on the return policy with Sprint.

I signed up a few days ago with sprint and was told about the 30 return policy if I don't like the service.

Well, it isn't working that well.

I want to switch over to T-Mobile and keep my same number. Can I sign up with T-Moble and transfer the numbers to cancel the Sprint service?

Any advice will help.

Thanks.

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Would be a question for Sprint to answer on there policy. but why t mobile, yuck. I am aware that you got 30 days yes to cancel and you pay for the minutes used. Easy thing is to give them a call.

Sprint will charge you the ETF if you port your numbers even if it is within the trial period. You will need to return your phone in the same condition you bought it with all the accessories it came with, and Sprint will cancel the numbers you activated so that you will not be charged the ETF.

So the only way it seems that I can not get the ETF and keep my original number is to return the phones and accessories to the store I bought them, and then transfer over to another carrier???

Originally Posted by cartoonsRcool

So the only way it seems that I can not get the ETF and keep my original number is to return the phones and accessories to the store I bought them, and then transfer over to another carrier???

You can go with another carrier, but you will have to get different numbers. The only way to keep those numbers would be, either pay the ETF or wait until the contract is over.

Chris,

Thanks a bunch for your help. I have everything all solved and it was good to hear what you said, because it helped my case.

The lady doesn't like her new phone and wanted to switch carriers, but with your info, and a little sales on my part, she picked a new sprint phone to switch to.

Thanks again!

Thirty days? I thought it was 14 days last time I checked...

Originally Posted by Brad729

Thirty days? I thought it was 14 days last time I checked...

You're right! I didn't even notice that. I guess because I'm selling way too many different carriers, lol. Cingular has the 30 day trial period, Sprint and T-Mobile are 14 days.

Yeah, the guy at the store said 30 days. I thought it was 14 as well.

Either way, I am keeping this phone. It is really nice and the service is great. Thanks for all the info provided!!!

it's 30, but I swapped the katana for the a900 and they gave me a hard time... even though the katana was defected and I only had it for 3 days, they wanted me to pay in full before (they charged the phone to my account, and it wasn't due for 15+ days) they sent me the a900, then they would credit my account the money, then they would mail me a check back 15 days later.. I flipped.. gave hell for 2 hours then said I would cancel and they gave in and just mailed me the a900.

I think it depends on the state as to wether it is 30 days or 14 days.

Originally Posted by MaxPower49

I think it depends on the state as to wether it is 30 days or 14 days.

Actually, this is a recent change but it is nationwide. They have been advertising on TV since this thread began, and it's also stated on the sprint.com site.

Originally Posted by cartoonsRcool

Yeah, the guy at the store said 30 days. I thought it was 14 as well.

Either way, I am keeping this phone. It is really nice and the service is great. Thanks for all the info provided!!!

Glad we could help! Thread closed.